friendly staff and easy to to find and get picked uptim K.
Customer Reviews for Just A Simple Mans BBQ LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
UHaul took a reservation for me in another town where I was staying the night. But right before I got there, I received a text the reservation was changed to a location 40+ miles in the wrong direction from my ultimate destination. If you don't hold the trailer at the original reservation site, the reservation is worthless. UHaul was unsympathetic and offered me NOTHING for my inconvenience, added fuel expense, or lost time in a very tight schedule. I won't likely use it again. The customer service is terrible. The local owner of the pickup site in Houston, MS was a great guy and runs a good business. It's just a shame UHaul doesn't value it's customers or care about inconveniencing them.MICHAEL M.
I went online and made a reservation for a truck showing available in Tupelo but was called 2 days later to tell me NOTHING was available in Tupelo and the closest truck was 45 miles away. I had to have a truck and there was nothing closer so I had no choice. Since U-Haul didn't have a truck in the town I requested, I had to drive 45 miles to pick up the truck and 45 miles to take it back. This is bad business to me and poor customer service. I spoke to a supervisor Saturday and she was not understanding of my situation at all.Patricia C.
Your billing statements are VERY CONFUSING instead of billing daily or emailing daily wait until rental is complete so customers don't get misleading charges thanks for your service and attentionDavid F.
Nothing everything was greatLashander K.
Customer did not leave a comment.Shunta S.
Customer did not leave a comment.Stacy T.
Customer did not leave a comment.Tatyana R.
This guy was VERY helpful and accommodating! UHaul app doesn't recognize him him well but great inventory as well! Think he cooks a GREAT BBQ as well!Andy C.
Customer did not leave a comment.Maxine L.
Customer did not leave a comment.Howard R.
Customer did not leave a comment.Cody P.
New location not listed on the UHaul site!!! Kept me from driving an extra 30 miles!Anthony C.
Customer did not leave a comment.THADDEUS W.
It was a mud hole gate was open but no one was there stayed on the phone for 30 minutes just to tell them I was dropping the unit.James C.
Good man works with you. Makes great barbecue!Charlie H.