Josh was very friendly and very helpful. I would give him 10 out of 5 stars.
Richard D
Customer Reviews for JZs Auto Oil
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Maybe have a marked location for self drop off location, otherwise it’s perfect
Mitchell RGreat service in Three Forks, MT
Sab GWas scheduled to pickup the vehicle at 10am, originally in Bozeman. Was called the day before telling me I had to back track to 3 forks to now pickup the U-Haul there. When I went to that new address the next day, nobody was there nobody answered the phone number provided. Contacted U-Haul no assistance, called back several times, finally got a hold of Kyle, he was very helpful. Unfortunately the keys were left in the vehicle unlocked with Jo prior instructions for this. Kyle was able to check is in on line. After packing up and driving towards CDA the check engine light came on, stopped to get it checked out was told it was a cataleptic converter was no concern. After driving to CDA and unloading I contacted the U-Haul number to return it, I was then told I had to drive to Spokane over 30 miles away because the CDA and Post Falls locations were too full. I specifically told the agent that was fine but I wasn’t adding more gas because that’s not my fault. I wasn’t still billed an additional $38 for the gas and additional miles. I am very dissatisfied with my service and experience with this company, this is the first time I have rented a U-Haul. Please train your employees to be helpful! I dealt with 5+ people during this transaction all of which were awful other than Kyle. I hope you are able to fix this for future customers.
ashley yexcellent experience, great people to work with and will highly recommend to anyone else in need.
Jill ALower the milage rates
Morgan WSeems to be firing on all cylinders to me.
Brian CNothing…. He was GREAT! Went out of his way for us. Thank you!
Robin AI will give the agent credit that bring a uhaul agent was really new to him, but he was having difficulty renting us our trailer. I had to call into customer service to get it figured out. He was a nice guy and really tried to help and I think over time he will get better.
Mark B***** five stars!! Friendly courteous and reliable service. Great new location.
Mandi V