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DAVID T
Customer Reviews for K Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep going the way you’re doing
SAMSON MI was at the store to pick up the van, the person in the store had no idea on how to get me registered in the system. So she called someone on the phone to do the registration for me over the phone. Someone was at the other end to get my details. We had to call my credit card details over the phone, which I think its weird. I was in a haste to meet an appointment time for a delivery, if not I would have canceled the Uhaul pickup. It was not a pleasant experience as my time was wasted trying to scan my driver license using the link sent to my phone. If the right person was at the store, it would have gone smoothly.
Edozie eVery good Service am very happy
JEENAT JProviding a portable ramp would be a big help.
TEODORICO DI believe I may have spoken to Ken in Customer Service on the evening of April 26, 2025, for clarification in billing and charges. Ken was patience, friendly and super helpful. Ken's service motivated me to complete this survey. Thanks Ken!
ZAMMIEL MIt was fast and easy process and thanks to Nauman.
STEPHEN ANo, everything was very good I'm satisfied. Thank you.
ASIM KI was charged for 115km when I only drove 26km. I returned to the location to dispute the matter and was told I would get an email with a new receipt……still waiting on that. Horrible, horrible, horrible. Would not come back to this location. Two big thumbs down 👎🏻👎🏻
MONIKA R