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Jeff E
Customer Reviews for KD Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Took trailer in to drop off. Closed. Couldnt get ahold of anyone to see what was needed for drop off. Just left the trailer there with the rest of the trailers.
Madison LThis location is always a pleasure to work with! Thanks!
ERIC NBest U-HAUL experience to date.
PAUL HVery nice Order was ready at time given My truck rental was the only thing that went well
Lloyd RNot only was the equipment good my movers were excellent. Very professional and I would recommend to everyone who needs assistance in moving.
PETER FIt was very convenient location. The staff was wonderful. Return was very easy.
ROBERT AExcellent service and knowledgeable staff
JOSEPH HNo improvement needed
JEFFREY TLocation was great. Easy check in and drop off of trailer. Everyone was very friendly and helpful.
GREGORY FA quick drop off. And was very friendly and just overall great experience
MEDEA NI think this location is great! Denise is a pleasure to work with.
KENNETH CGood service
FREDERIC FGreat location
CALVIN CDenise was extremely professional. I recommend using this uhaul location for your moving needs.
EDWARD ZThe rental was quick and easy.
THOMAS GOustanding Service. Great help in getting me on my way to Florida.
JAMES PEverything was fine. No complaints what so ever!
CARY HGreat place to rent a Uhaul. The lady who works here (sorry, didn't get her name), is personable, knowledgeable and she always has a little bowl of the best candies on her desk for the customers. This is my third time here and every time, she is efficient and helpful. She deserves a raise ;-).
BRITTA AUsed this location many times. Excellent customer service. Would highly recommend this location for any of your uhaul needs.
BILLY GI was pleasantly surprised that I would get a rental when Burning Man was going on. Thank you, U-Haul, and many thanks to the rental locations representative that assisted us that day!
LETICIA PGreat equipment. Really Nice people!
CODY RKD Automotive did a great job getting me on my way. Rachel and her coworker were extremely knowledgeable and helpful. Thanks again for the great experience.
ROBERT BI dropped off the trailer late at night. Nobody was available to contact.
leonard tNothing wrong with the business. They just do what uhaul says. Overall uhaul experience is a zero.
Jay PNothing the service was excellent.
EVELYN PIf future customer is unhappy with your customer then they are just an unhappy person!
Trudy SI would recommend this location to anyone looking to receive great customer service and to get in and out quickly with your equipment rental. Thanks gang
Thomas SAmazing customer service! Fast, thorough and extremely courteous and fun!
Lance JDenise and Ken were amazing! It took 15 minutes to get my trailer, less than 10 to drop off and get inspected. I've used others in the area, no one else has the customer service they provide- thank you!
Kelly MEasy to to drop off. Website to use the drop off doesn’t work so great.
Marc FThe experience was great, no complaint. Thank you for the quick in and out assistance!
Stephen LSo helpful and I appreciate that they were open on Saturday! Friendly, clean, quick, kind… seriously, what more could you ask for?
Darren LTHIS IS A SCAM. It is intended to charge you for things beyond what your rental contract covers. DONT USE UHAUL.....
ASHLEY OEverything was fine. The Lady that helped me with the truck was very polite and knew her job well. Thank you for such great service!
Cary HKeep up the good work! Great experience.
Catlan LNothing. This was perfect in every way
Aquitania CGreat service, extremely friendly
Michael MThis UHaul location was great and not the issue. The issue was with UHaul reservations. I was originally supposed to pick up my truck at a different location 30 miles away that was reserved several days in advance. It was listed as a 24 hour pick up location online. It was not. After driving 30 miles and getting to my pick up location early, I found out that I could not in fact pick up my reserved truck until 9am (arrived at pick up location at 7am). Luckily, I was able to see that there was the same size truck back where I live (30 miles away from original pick up location) so I had to drive back there to pick it up. All of this caused my trip to be delayed by several hours. Once I finally got into a truck, it shook so badly that it was difficult to drive, especially on highways. Since I was already running late due to the issues mentioned above, I did not have the opportunity to take the truck back and get a different one. While driving, the brake light illuminated on the dashboard, although it did eventually go off. The truck also had great difficulty shifting gears.
Randy SNothing. Just keep up the good work. The lady in charge was friendly, capable and helpful. What else could you ask for?
Nancy HKD Automotive was great to deal with.
Steve TFantastic customer service and support throughout the rental!
COLTON PExperience was very good. Everything was ready to go and return processs was seamless.
Dennis LVery professional I love to came back
DESIDERIO MThank you so much for making this rental experience smooth and easy! I also really appreciate you working with me on the rental length :) Keep up the great work!
joshua gFriendly Environment with Fast & Quality Service!
Ethio XGreat location and easy to help. Had 3 employees working which was a much better and more professional experience than the locations that had double to triple the amount of employees working in it.
RICHARD NVery kind and helpful - super friendly!
Deborah R