Customer Reviews for K&D Wireless
(U-Haul Neighborhood Dealer)

308 reviews

1368 E Highland Ave   Selma, AL 36701

(334) 875-0787

Office Hours

  • Mon-Fri: 9:30 am–3:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 875-0787

1368 E Highland Ave
Selma, AL 36701

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–3:30 pm
  • Sat: 9:30 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Johnny C. 
Rating:
3.0

Customer did not leave a comment.

OTEY C. 
Rating:
2.0

If you have to pick up after hours. It was stressful and difficult to get the key. After I called for 24/7 assistant, I still had to call for my family to assist. After that, no problems. 0

Gricelda R. 
Rating:
4.0

Customer did not leave a comment.

Sherry C. 
Rating:
5.0

Customer did not leave a comment.

hugo H. 
Rating:
5.0

Nothing everything was alright I like this Company keep good up.

GLORIA G. 
Rating:
4.0

Customer did not leave a comment.

Billy T. 
Rating:
5.0

Customer did not leave a comment.

brenda P. 
Rating:
3.0

Yes because of the person that service me she was very good.

Lionel M. 
Rating:
1.0

The truck was filthy on the inside. The body was beat up. No orange turn light on the diver side. Needs new wind shield wipers. The gas gauge was on empty. Was surprised that I made trip without any engine problems.

Rosalie B. 
Rating:
4.0

Friendly!

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Prince B. 
Rating:
5.0

Customer did not leave a comment.

JOSEF J. 
Rating:
3.0

N/a

Shakelia H. 
Rating:
5.0

Customer did not leave a comment.

Hakin H. 
Rating:
5.0

Nothing service was great 👍.

Dwight B. 
Rating:
3.0

Listen, the drop off is in Selma, and very little in Selma is very clean. It was ok.

OTEY C. 
Rating:
3.0

Customer did not leave a comment.

tEDDY B. 
Rating:
2.0

Did not know it was located at KDWireless so spent a lot of time looking for it. The first location on medical center parkway was closed for a week.

Christine W. 
Rating:
5.0

Customer did not leave a comment.

Keyon B. 
Rating:
3.0

Customer service

Johnny C. 
Rating:
5.0

Courteous and efficient staffk

Van C. 
Rating:
5.0

Customer did not leave a comment.

buster I. 
Rating:
2.0

Lady was very nice there but truck was filthy. This seems to be a pattern as many I have rented from turn in location are not well maintained or clean either..

William L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

SHALANA D. 
Rating:
5.0

Customer did not leave a comment.

JULIE B. 
Rating:
5.0

Customer did not leave a comment.

lerone M. 
Rating:
5.0

No improvements needed, everything went smooth and the girl they served me was very nice and knew her job well.

Patrick S. 
Rating:
3.0

Need more lights I dropped the truck off at night and you couldn't see very dark,

RUBY F. 
Rating:
2.0

This location charged me $42 for not bringing the uhaul back on a full tank when I received it on a half tank and would not refund my money even though they knew it was on a half tank when I received it.

Shannikia P. 
Rating:
5.0

Customer did not leave a comment.

Sabrina C. 
Rating:
5.0

Customer did not leave a comment.

Lekeshia H. 
Rating:
1.0

Updated inside facility and also do better maintenance on the vehicle. After three miles I had to wait over 20 hours to have my vehicle fixed this was the Third vehicle

Robert D. 
Rating:
5.0

Nothing!

Beverly L. 
Rating:
4.0

Customer did not leave a comment.

Calvin T. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Sharon H. 
Rating:
2.0

Customer did not leave a comment.

Jeremy R. 
Rating:
5.0

They charge too much

chatondra P. 
Rating:
5.0

Great service

Tasha H. 
Rating:
5.0

Staff extremely nice!!

Dewauna V. 
Rating:
5.0

Fuel issue stated above.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Jerome S. 
Rating:
3.0

Customer did not leave a comment.

Lavarosis R. 
Rating:
5.0

Customer did not leave a comment.

Annette J. 
Rating:
5.0

Nothing! Everything was perfect and self explanatory.

Valerie W. 
Rating:
4.0

Customer did not leave a comment.

rosalyn H. 
Rating:
5.0

Customer did not leave a comment.

Sam B. 
Rating:
5.0

Customer did not leave a comment.

Melody S. 
Rating:
3.0

The trailer had flat, bald tires, so she offered a different trailer. The second trailer had vines and shrubs growing through the bumper and tailgate; and there were ants. The lady was nice and the process was simple though.

Bobby K. 
Rating:
5.0

The UHaul experience was a complete failure;however, tge local store did a great job. I booked online a 6x12 trailer only to arrive Friday and the store clerk told me she had not had a 6x12 for over a week. The nearest 6x12 was 70 miles away in Calera, AL. The reservation was changed to Calera without my OK and when I tried to contact UHaul customer service I waited over an hour to speak to a person and that person then put me on a “death loop” where I would never get back to an agent. Three other calls with customer service agents proved fruitless. Our plans were compromised as we had to settle for a 5x8 unit with roughly 1/2 the capacity as the requested 6x12. Your products are essential for folks like me… however, I should not be able to book a unit that is not available.

Marc I. 
Rating:
5.0

Absolutely nothing continue to provide excellent customer service.

Chaketa L. 
Rating:
1.0

Stated business hours were until 6 pm, but it closed before 2. Won't use UHaul again. App was awful.

Sam G. 
Rating:
3.0

Improve efficiency.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

All went well

ANTONIO C. 
Rating:
5.0

Customer did not leave a comment.

TERESA S. 
Rating:
5.0

Customer did not leave a comment.

CHARRETTA H. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
2.0

Customer did not leave a comment.

SHelia M. 
Rating:
4.0

The cab of the truck was filthy when I first entered it and it was kind of dirty in the back of the truck. The truck was on empty when I received the truck. I recommend having customers leaving at least a quarter tank of gas in the truck.

Teresa S. 
Rating:
5.0

Customer service was awesome

SHANA S. 
Rating:
2.0

Book me where I asked to be booked. I had to drive 100 miles out of my way.

Christopher M. 
Rating:
2.0

Customer needs help lifting and hooking up trailer.

Richard C. 
Rating:
5.0

No a/c in the truck, and the truck was pretty beat up, but drove well enough.

Philip L. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

Ruby S. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
1.0

Customer did not leave a comment.

Austin P. 
Rating:
1.0

The uhaul was not clean. There was cigar wrappers in the cab. There was marijuana stems and a smoking pipe in the rear of the uhaul

Ivis D. 
Rating:
3.0

Customer did not leave a comment.

Gregory P. 
Rating:
2.0

There was old food under the driver side seat. And I didn't receive 24 blankets only 18, they also didn't have the appliance dolly or utility dolly I had reserved.

DANA B. 
Rating:
1.0

Customer did not leave a comment.

Diane L. 
Rating:
1.0

Did not have equipment at preferred pickup. Second location was late for pickup time, had rude help and did not have all equipment .

Christian L. 
Rating:
3.0

N/A. I dropped the item off before the location opened.

Derek H. 
Rating:
5.0

Customer did not leave a comment.

Quayonda E. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Great customer service. Thanks!

Pete S. 
Rating:
5.0

Customer did not leave a comment.

Kynetra P. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
2.0

The customer service at this location is very rude especially over the phone. The Dropbox is in a unlit unsafe area it needs to be moved to the front of the store that is a high crime area in which the store is in.

Jamie C. 
Rating:
5.0

The customer service representative was very cordial and informative. She was knowledgeable and explained the entire process to me. She took time to make sure I understood the entire process. She should be commended for such great customer service.

BRANDON S. 
Rating:
1.0

I will never come back here again

Janice L. 
Rating:
3.0

Customer did not leave a comment.

George G. 
Rating:
3.0

Had to walk all around a building to drive up my own truck. Should have had the truck pulled around. It was tricky driving through all the other trucks.

John P. 
Rating:
5.0

Customer did not leave a comment.

Hakin H. 
Rating:
5.0

Awesome and friendly very helpful

Joyce C. 
Rating:
3.0

In the back of the truck it says if you have it clean and swept out you would save 25.00 and I didn't nothing was taken off my bill

Monica A. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN B. 
Rating:
1.0

I was charged for mileage I didn't drive.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Shamecia O. 
Rating:
4.0

Call the customer and informed them of any changed

SHERLIA L. 
Rating:
1.0

Uhaul return check-in was down Sunday night for truck return, call CS (held on 47 min.). Representative emailed the this location explaining my not being able to access the return process. This location charged me $20 for having to check in the equipment. When I called the location, the (man) that checked it in complained because he had to unhook the trailer from the truck! How do I know where to put equipment on your grounds, pull up to door like all other times I rented from Uhaul. He did not care that the system was down and refused to check for the email explaining the situation and HUNG UP IN MY FACE after telling me to call Uhaul. NO THIS IS NOT A GOOD LOCATION/ NASTY UGLY CUSTOMER SERVICE.

EDWINA R. 
Rating:
5.0

Customer did not leave a comment.

JOHNMANUEL H. 
Rating:
2.0

Customer did not leave a comment.

tymeshia R. 
Rating:
5.0

Customer did not leave a comment.

TERRY H. 
Rating:
5.0

Customer Service was excellent and all smiles.

DEBORAH W. 
Rating:
5.0

It wasn't clean and the driver side low beam headlight was out. The location need to have pick up trucks and cargo Vans. Overall it's still good.

Freddie M. 
No reviews have been submitted for this location.

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