Extremely nice employees, easy to pick and drop off
Customer Reviews for K&E Outdoor Power Equipment
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of K&E Outdoor Power Equipment
The staff was very friendly and helpful. My visit was very easy going and informative. This U-Haul facility is close to my home making very easy for me to pick-up and return the equipment I rented.
awesome survive and people
Great help! Thank you.
The dealer was very helpful and easy to do business with.
I can't really complain, things went smoothly and We are happy!
The personnel was friendly and helpful however a paved yard would have been nicer.
The owner was most receptive and helpful, kept my screen up while I worked out my payment
This was not my final destination.
The previous renter was a smoker and the cab smelled of cigarettes
This location was closed at the drop off time.
Quick process in getting the vehicle I needed. The return was quick and easy as well
Great service and attention at this location!
I checked in online and was there on time but had to wait 30 minutes for the guy to get there and open the store. He said he was sorry but he had to make a delivery. He was very unorganized and rude.
OUr experience with Kelly has ALWAYS been "awesome"
Convienent.
Most excellent trailer experience - easy to operate and use efficiently I would highly recommend it to anyone and will be using this again myself in the future
Great job
Truck ran great at HWY speeds while loaded. Better milage than my 2019 Toyota pulling a 20' trailer.
He helped me find a ride when I had no where to turn. We chatted a while he was very friendly!!
Super friendly and very helpful! Great experience and would definitely recommend this location!!!
Great place to rent. Very friendly and helpful. One of the best I have rented from
We have used this location more then once and every time great service Thank you.
Very good service.
Easy rental, professional, friendly, and efficient staff.
You where not supposed to send us off without wiring we got pulled over numerous times, thank god for the facility in Vancouver Washington helped us plus wired our truck now that is good customer service so thank you!!!!!
Drive way could be paved hard to walk if your disabled.
Discount on rentals
K&E has always been great to deal with!
Don't even step off the porch to take a look at the trailer much less on hook it for you. He didn't give me any paperwork or any way to verify that I had dropped it off even when I asked
Have a drop off location set for the customer
Kelly was great help unloading the trailer.
Have the truck cleaned and serviced, gas full and in good running order. The location was excellent, the guys were excellent, the truck was junk.
Easy location to drop at.
Location agent was friendly. You shouldn't rely solely on your online services! The photo walk around was only "ok" and a bit confusing for a tech literate person let alone a non tech person. I also never received the return after hours message until after I returned the truck. This should go out immediately after rental. Overall an average experience.
Very easy and convenient was close to my house and literally took 5 min
As usual I love renting from this guy always pleasant and professional and has what I need
I rented a transport trailer and the crank was very difficult to raise, might want to have the maintenance look into it.
Very pleasant experience! The gentleman who helped me was very professional and friendly. Thank you!
The owner Kelley was very helpful and professional and do it made the whole process of turning in our equipment seamless thank you
This location was way better than the original pick up place with only a lock box. If I have to use s lock box location then I'll rent from some else. Please don't go this route. If equipment is damaged or not acceptable then you have no one to contact or to bring the issue to.
Delivery time of equipment as promised weeks ahead was late My schedule was delayed by half a day load. Load personal were unhappy. Cost was extra.
The truck i rented had not been swept out before hand, which i had pointed out to the girl when i had to turn back. So therefore i got charged a fee for returning a dirty truck. The cab smelt like 3 people chain smoked all the way from back east and no one had even tried to mask the smell or anything. So that was a great headache to have. Also when i made my reservation the girl did not remember my hand truck, which i had to go back and get; and did not walk the truck with me to check for damage. Which every other uhaul I've ever used does. Ill probably use uhaul again, just not from that location.
GREAT EXPERIENCE THANKS FOR YOUR HELP WITH THIS.
Very friendly and accommodating! I will be using them again in the future!
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