Customer Reviews for K&M Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of K&M Storage

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James K. on

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Was overcharged when shouldn't have been

William R. on

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Worked out great

Robert E. on

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Not bad of an experience, but some details of the rental check in had fell through the cracks. I'm very glad that I had taken pics of the returned equipment at the drop location, for they also have geotag locations.

Austin W. on

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Customer did not leave a comment.

Owen S. on

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Customer did not leave a comment.

Apryl D. on

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Felt like the drive line was going to drop , i was not told my total the day of picking up the 20 foot uhaul , I was charged 108.00 dallors ibwqs never told they put a hold on my account with my bank for two day rental I wasnt able to get my daughter her birthday gift as of yet because I'm still waiting for my money to be returned I will never use uhaul again

Tim M. on

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Ok

John N. on

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Nothing to improve. Very friendly and helpful

Tim M. on

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Customer did not leave a comment.

DEAN H. on

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Customer did not leave a comment.

Brian D. on

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Friendly and very quick drop off. Could not have gone better.

cindy L. on

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Customer did not leave a comment.

logan B. on

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Greg B. on

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Kiley D. on

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Over charged on miles! We only used like 20 paid for 10 upfront and they charged us for 47 miles! Which we know is wrong because we only traveled a couple miles to each place! Very disappointed about that!

Debra U. on

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Customer did not leave a comment.

BRENDA P. on

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The lady doesn't explain anything at the last minute she need to tell you up front when you get the truck And all the extra Cost she told us the last minute

Marc R. on

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Customer did not leave a comment.

John N. on

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Personnel were extremely helpful and friendly.

David M. on

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Don't tell someone that the truck you need is not available for an in town move only to get one 30 miles away and see the exact truck at the drop off location. This really pissed me off and cost me an additional $60 + gas. Only way i will use U haul again is if i go in person to the location where i dropped off, she was great.

Steven D. on

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Customer did not leave a comment.

vicky P. on

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Debbie A. on

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Ed C. on

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Greg P. on

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Casey S. on

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Check in took 40 minutes even after checking in online

heather W. on

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Kathy was very helpful, and worked well with me. The place was easy to find.

Rory R. on

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They did not do a walk around on the truck or show us how to properly hook up the tow equipment

Rachel S. on

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Customer did not leave a comment.

kirsten R. on

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Fast and friendly drop off!

Greg S. on

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Kathy was such a pleasant and professional agent. Everything about my experience was smooth, effortless, and nice. I will use and recommend K&M Storage every chance I can.

JASON M. on

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Customer did not leave a comment.