Very unprofessional location
DAVID F
Customer Reviews for Kava Bar 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Didn’t explain things very well didn’t explain that there was a fee of $20 if returned after hrs doesn’t make since how if you rent it 6hrs they expect you to still have it back at closing how is that possible when you pick up at around 7pm and you got to drive couple hrs to and couple hrs back for the purpose you rented it for we had to return 3 times because they didn’t even explain a deposit fee then after denying insurance they still charged for the insurance
Kirby PVery good and helpful location. Excellent.
GARY BApp did not show the trucks that were at the location
Andrew DThis is a hemp bar. They were more worried about the hemp and kava customers than the 4 people standing in line to pick up their uhaul. The guy running the store was either to high or just to anxious to do anything. The truck was full of dog hair and smelled like cigarettes, the hand truck I paid for was un usable due to flat tires that would not hold air.
James WDavid was great to work with!
BENNETTE RNo one was available upon drop off and when contacted on the phone was no happy that he had another trailer on his lot but this was the drop off location so he should have been expecting it.
Kyle CThe person who helped us was delightful
ERIC DTrailer had a flat tire when I picked it up I had to take more time of of day to fine a place to get air And when I got there to pick up trailer there system was down and at 1 st I was told and it worked out a guy set me up over the phone to rent it
David MWas sent to this location for pick up. It was 30 miles from where I made the reservation. The place sold synthetic weed.
STEVEN VUHaul rep was very helpful and even moved a truck and guide to back the trailer in.
KENNETH DI mean, guy seems like he was stoned, and it was a pot shop so I guess can’t expect less, was pretty unclear with his instructions but the trailer and stuff was fine
SPENCER Ctransaction went well and was fast
VAN HAll the people renting or checking in u-haul trucks and trailers should know how to hitch/unhitch and help or they shouldn't be allowed to do this job. "Y'all gonna kill someone".
Heather LOnly 1 employee working so the process was rather slow for them checking me out because they had to stop several times to deal with customers. Overall, employee was pleasant and answered any questions asked.
William MWe were totally unaware that this was a marijuana dispensary that is a U-Haul pick up location as a second business. The staff was so apparently intoxicated and knew nothing that could help us. We had so many questions but aside from helping us hook up the trailer they were unable to assist with. The hours of operation were later in the evening which is why we chose this location. If we had known we would not of picked this location for my FAMILY to be at.
Shawn KActually dropped car haul trailer at Mechanical Blvd location in Garner NC.
lester jWe had an absolute nightmare of a pickup experience after our location was changed three times, ending at the Kava Bar (they were lovely themselves).
Heather S