Customer Reviews for KC Public Storage
(U-Haul Neighborhood Dealer)

15 reviews

11611 Hickman Mills Dr   Kansas City, MO 64134

(913) 871-9219

Location Hours

  • Mon-Fri: 10 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(913) 871-9219

11611 Hickman Mills Dr
Kansas City, MO 64134

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Horrible Location !!!!!

taelur H. 
Rating:
3.0

In the future I would not choose this location based on the fact that I don't gett off of work till around 5 in the evening and they close at 4:45 and if you choose to do an after hours pick up they start your time from the time slot you reserved not from when you actually pick it up.

Nathan C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
2.0

The building was locked and closed in freezing temperatures, so we had to wait in our car until someone came by to give us the key. The UHaul had debris inside that could have easily been swept out.

Bryant W. 
Rating:
2.0

Don't say it's one price then it quadruples after dropoff. I felt I was ripped off and it was filled back up with gas. If commission makes u rip people off. I hope you ask to use my charger again for your phone. I got screwed using your service.

James S. 
Rating:
1.0

EVERYTHING!

MICAH B. 
Rating:
4.0

Staff was helpful and truck was in good order. I took one star off because the facility was not as expected. This location is a very large empty warehouse with the exception of the staff's desk, several surveillance monitors, a couple of dollies and a small shelf with packing blankets at the door. My first thoughts were questioning the legitimacy of the business...but all was fine...just not what I was expecting.

DANNY W. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

HEIDI D. 
Rating:
5.0

Grat customer service!

DAVIDSON T. 
Rating:
5.0

Excellent quick service

SHARON M. 
Rating:
3.0

I checked in on line but the system was giving the young man difficulty to complete. Eventually he had to exit and go back in. I do not blame him, he appeared to be doing everything right. The location seem desolate and at first glance appeared close until he came out. He was very polite.

David F. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
1.0

Have employees be on time and know how to work equipment

TANESHA W. 
No reviews have been submitted for this location.

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