Customer Reviews for Keane Automotive Specialists

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Keane Automotive Specialists

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William B. on

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Nothing, service was good.

Lester S. on

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Customer did not leave a comment.

David J. on

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I had completed my reservation online, but it had to be re-done because of error at UHaul server. Dealer spent over half hour on phone to try to figure out reason for error. Big waste of time doing the online reservation!

TONY S. on

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KYLE B. on

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Joe P. on

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Peter C. on

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Great service and a great vehicle

Kelly T. on

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Very helpful!!

Tracy B. on

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Cynthia R. on

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Gary R. on

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Very Helpful.

Michelle R. on

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It was awesome as is.

Cynthia R. on

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I rented a 12ft trailer to take furniture to someone approx. 500 mile away. After 3 hrs on the road I pulled in to get gas. To my surprise a guy that had been following me pointed out that I only had one tire on the right side of the trailer. Needless to say I was a bit upset. I'm a 71 yr young woman, alone, in a Tundra pulling a 2ft trailer Less then a mile away I found a U-Haul dealer. It is located at George's Body Shop in St. Ignace, MI. I can't say ENOUGH about those gals and guys. They couldn't have been nicer and they had me back on the road in about twenty mins. THEY SHOULD BE RECOGNIZED FOR THEIR WONDERFUL SERVICE!!

Gary H. on

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I will not use your service again. I went online a reserved a truck and trailer 2 weeks in advance. 24hrs before pick up I was called and told part of the equipment was in a location 1 1/2 drive time away. It is not possible to hire moving help based on a time schedule when your run it this way. It is the 2nd time you have done this to me. I am done.

ronnie D. on

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Mike M. on

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Your computer system sucks. The people at Keane struggled with the system and delayed my departure for almost a half hour. They were very helpful and attentive to me, but your computer system kept screwing up and they had to keep redoing everything.

Kevin L. on

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Customer did not leave a comment.

Bradley Y. on

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simplify checkin too much time

LaVerne S. on

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Steven S. on

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No complaints about this location. My online experience making and accepting the reservation, however?? WORST U-HAUL EXPERIENCE EVER!!! I made my reservation only to find out that absolutely every aspect of the reservation was changed without asking if this was acceptable. Just to itemize the list... My pick-up location... CHANGED! My requested truck... CHANGED! (It was actually SMALLER!) My drop off location... CHANGED! The type of move (one-way or local)... CHANGED! TWICE!! The length of my reservation... CHANGED! Every one of these changes were made without my permission, and against my will WITHOUT NOTIFICATION!!!

Samantha O. on

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Easy drop off

keith W. on

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Yes I think they'll be getting some more of my business!!

Peter V. on

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Carol W. on

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Greg E. on

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deborah S. on

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Robert E. on

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Edward D. on

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GARY L. on

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Cynthia P. on

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