Customer did not leave a comment.ANGEL R.
Customer Reviews for Keepers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It is tome consuming and annoying that Uhaul has to call someone to verify that I'm trying to rent a uhaul. I say there for 20 minutes before I could leave because nobody answers phone calls from random numbers anymore.Carli M.
He was on an obviously personal call while we we waiting and the other employee never acknowledged us the entire time we were there waiting. We did t even know when they were finished with the inspection so we could leave. I only knew we were done when I got the receipt on my phone. Terrible experienceKARRIE T.
The staff as usual were always nice and friendly enjoy just talking to them thank youRonald C.
Customer did not leave a comment.Andrew W.
They were very nice and helpful. We needed another day and they had no problem with it.Thomas R.
Customer did not leave a comment.Derric H.
Customer did not leave a comment.James T.
The truck was shaking really bad for the trip and it was difficult to drive and handle. I told the dealer I dropped it off at.Samantha W.
Customer did not leave a comment.Chris B.
Customer did not leave a comment.STEVEN H.
Sunday the 15th of August I had a 26 ft truck and two Auto Transports pre ordered in Ardmore Ok. They opened at 11:00 we finished all the paper work at noon. We did not get to return the Auto Transports or 26 ft truck until Monday. One Auto Transport ended up in Weatherford, Tx. No U-Haul store front would allow the return of the Auto Transport even thought their store front said U-Haul. After 50 miles of driving to different U-Hauls and calling U-Haul support the trailer was returned to Peaster, Tx. -2200 Fort Worth HWY, Weatherford, Tx would not take the trailer -4100 West I-20 Frontage Rd would charge double the price if left even though U-Haul called and said we were coming -8801 FM 920 Weatherford, Tx (Peaster, Tx) took the trailer Yes I was told later Monday afternoon I could have used the U-Haul App and returned the trailer to any "U-Haul" Sunday night. I just did not have a good feeling about leaving a trailer with my name on it in an open lot. That is my story.jimmy G.
Great friendly serviceMatthew M.
Excellent serviceJaime S.
Customer did not leave a comment.Toni P.
Customer did not leave a comment.Dawn H.
Super good business to work with! Helpful with Everton we needed!!loyd R.
The friendliest people I've ever rented from and knowledgeable.loyd R.
Charged me extra money for no reason.Bryce P.
It was great. They let me use my brother out of state drivers license so I could rent it for him to drive to help me move. Thank you again for all the help. I will be using U-haul again for all my moving needs.Shirea L.
Customer did not leave a comment.Patsie P.
Customer did not leave a comment.JOSHUA D.
Great all the way around.David L.
Customer did not leave a comment.Chuck L.
Always very courteous and helpful.Rodney E.
Everything went well. Great people to rent from. Thank you.Shannon S.
Customer did not leave a comment.MELISSA W.
They were wondering with everything. Thanks.Jason S.
Customer did not leave a comment.Steve B.
No problems with service or equipment. Thank you.David E.
I was very pleased.James E.
Not really anything I expect to come from this, but the U-Haul pick up from keepers was less than pleasant. The back of the U-Haul was very dirty. Please do a better job of cleaning the U-Haul before giving it to the next customer. Thanks.Todd D.
These are great people. Would positively rent from them again. Truck was there when I arrived. Very efficient.Stacey W.
Customer did not leave a comment.TRACY C.
Always great service at this location.John S.
Customer did not leave a comment.Markita R.
Excellent customer serviceSheila R.
Best service ever.Gayla A.
Customer did not leave a comment.KAREN S.
Great service, friendly folks, excellent location!Craig M.
Customer did not leave a comment.Norman F.
Customer did not leave a comment.JOHN M.
They were great, they made everything so and were so efficient. I was going through a very stressful time, they made my day a little brighter. Thank you all so muchRobyn C.
Customer did not leave a comment.Jodie P.
Could not ask for better service & assistance.James M.
Customer did not leave a comment.John M.
Janna was amazing! I was SO stressed out with this move from Oklahoma to Colorado! She always gladly double-checked on the status of my reservations, and called me to confirm that all was well. Thank you Janna, for easing so many of my anxieties!Lynne J.
Customer did not leave a comment.Chris H.
Customer did not leave a comment.Nico M.
Customer did not leave a comment.Page J.
You did greatBryan F.
The folks working here are super nice!Kate M.
Customer did not leave a comment.Stormy W.
Key was not in Lockbox. Had to wait for a worker to show up and hand me key. Worker stated that low tire pressure light was normal and they already attempted to fix it. Found out that the low tire pressure light was on because the tire had 30 psi instead of the required 80psi. What a joke and safety risk.Alireza D.
Customer did not leave a comment.Johnny S.
Customer did not leave a comment.tim S.
Very helpful.Laura D.
Customer did not leave a comment.Charles R.
Customer did not leave a comment.Michael S.
Great Service! Easy Peazy!Justin V.
Customer did not leave a comment.MICHAEL L.
Customer did not leave a comment.Lori M.
Customer did not leave a comment.Lori M.
Not a thing everyone and everything was amazingSheri J.
Operators were friendly, welcoming and helpful. We've rented from here three times in the last year (temp move, perm move and then just a trailer) and they were always pleasant.timothy H.
Customer did not leave a comment.Kate M.
The truck only had 1/8 tank of gas when I left and my stuff was not in the van ready to go.Sherry B.
Fantastic service. Way above what I expected.GREGORY A.
Customer did not leave a comment.DIONDREA B.
Customer did not leave a comment.John S.
Process was extremely easy and the people were very friendly. Staff was knowledgeable and up front about my questions. They explained what to expect when the Uhaul was returned and consequences of what could happen if not returned properly or on time. and helped me to get the right insurance for the Uhaul based off of where I told them I was driving.Joshua O.
I do not know.Tammy N.
Customer did not leave a comment.Zabreena L.
I go to this location exclusively because of the excellent customer service.Rick S.
Customer did not leave a comment.Sharla C.
Customer did not leave a comment.Bradford C.
Customer did not leave a comment.Hee Kyung L.
Customer did not leave a comment.JERRY P.
The people are very rude. Yes the trailer was late coming back but I called the number they called me from and left messages. A guy shows up at my house and was a dick about everything. Sorry my truck broke down and even told them in the messages that it did and I had no other way to get the trailer back. I will never send anybody to that location everChance G.
Customer did not leave a comment.Brad C.
Uhaul is doing good.Tina D.
Customer did not leave a comment.Kaylaa K.
Everything went well and the people working were so friendly and made sure to get me taken care of.Chelsey H.
Customer did not leave a comment.Alan H.
Nothing. Very nice people.Vette B.
Customer did not leave a comment.Tommy G.
First of all the truck didn't start when we picked it up. Then the light came on for the air filter to be changed! With the air filter being dirty it gave us horrible gas mileage.. It took over $150 just to go one way with the truck in gas ! Then another $150 back ! Not ok at all ! Then a bill for$600 ! SMH. I will NEVER use this company againAlen L.
Customer did not leave a comment.Sonia G.
Customer did not leave a comment.Mary A.
The people there were Great. A very pleasant experience. Just keep on keeping on....! If I need to rent another U-Haul here, I will use this location. Thank you.Jerry B.
Efficient & friendly service.Toys for Tots J.
Customer did not leave a comment.Richard N.
Customer did not leave a comment.Brandon M.
Customer did not leave a comment.Violet H.
Customer did not leave a comment.JEREMIAH W.
Excellent and friendly staff, very pleasant experience overall.Veronica A.
Customer did not leave a comment.Frank B.
Excellent experience very well maintained. Have rented three (3) different pieces of equipment and all have been very clean. Would recommend this facility to anyone. Grest experience thank you.Benjamin A.
This location is convenient, always excellent service.JOYCE D.