Customer Reviews for Kennys Auto & Truck Repair
(U-Haul Neighborhood Dealer)

199 reviews

1447 E Chicago Ln   Mulvane, KS 67110
(K15 and 119th)

(316) 777-9216

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(316) 777-9216

1447 E Chicago Ln
Mulvane, KS 67110
(K15 and 119th)

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly and helpful, would recommend to a friend.

Lance R. 
Rating:
4.0

Customer did not leave a comment.

Garry B. 
Rating:
4.0

Customer did not leave a comment.

Peyton B. 
Rating:
3.0

Customer did not leave a comment.

Louis C. 
Rating:
3.0

Customer did not leave a comment.

Stacy P. 
Rating:
5.0

Great location

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Kellie M. 
Rating:
4.0

It would be nice to have more time checking the truck in online - I got timed out several times & had to start all over again.

Christina A. 
Rating:
5.0

Did self check in. Love the feature. Easy to find. They were open so I could have utilized the store check in, but really like to have the pics.

Machelle S. 
Rating:
5.0

Great place to get your uhaul trailer. It was fast and easy with excellent customer service.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Colin C. 
Rating:
5.0

Awesome staff. The guy that helped me was super nice and friendly. The workers there also were super nice and friendly. Def recommend them.

ronald B. 
Rating:
5.0

Customer did not leave a comment.

Jo P. 
Rating:
5.0

Customer did not leave a comment.

KATHY T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
5.0

Customer did not leave a comment.

Vicky C. 
Rating:
5.0

Customer did not leave a comment.

Greg G. 
Rating:
5.0

Customer did not leave a comment.

BOB N. 
Rating:
5.0

Customer did not leave a comment.

TJ S. 
Rating:
4.0

Could not pickup at location requested, had to go to another town and pickup a day earlier, was told I would not be charged for 2nd day, but was. They gave me a discount on milage for inconvenience of having to go further for pickup.

Nancy C. 
Rating:
5.0

Customer did not leave a comment.

Sylvia C. 
Rating:
1.0

Uhall was dirty, place where we picked up was dirty.

Shelbey B. 
Rating:
3.0

Care. They guy told me that he has seen the trucks come in smelling so bad of pot that all he could do is open all doors and windows for days to air. No one should have to sit in someone else's filth....moving is hard enough without the extra stress, especially in a pandemic.

Dora T. 
Rating:
5.0

Kenny's is that small town auto shop that treats everyone great. Glad to have them in my town!

Cory A. 
Rating:
3.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

The lady that handled our check out process gave us excellent customer service that was very much appreciated.

Wayne B. 
Rating:
3.0

Customer did not leave a comment.

Jackie H. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

We had to yell to find someone in the back. We are out in the country so it was really no big deal. I have had good experiences with this location in the past.

NISHELLE M. 
Rating:
4.0

Customer did not leave a comment.

Rich D. 
Rating:
5.0

Customer did not leave a comment.

TYLER B. 
Rating:
5.0

Everything was okie dokie

Joe G. 
Rating:
5.0

Moving is hard. You guys made it much easier. Thank you

Fran O. 
Rating:
5.0

Customer did not leave a comment.

Stanley M. 
Rating:
4.0

The young lady look at our contract and found we where charge to much money and adjusted the price Excellent service

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Only complaint is the city we moved to has alot of uhaul places, we tried to return to a location that we were told we could since it was only 2 min from our house, the lady at the uhaul place refused to take our uhaul since it was not our original destination. Very disappointed in that service ...otherwise it was ok.

Tyler W. 
Rating:
5.0

Customer did not leave a comment.

Logan S. 
Rating:
5.0

The representative at Kenny auto and truck repair provided excellent customer service.

Stacy W. 
Rating:
4.0

Service was good and fast

Wes D. 
Rating:
3.0

Make certain to submit the right drop-off location. ;-)

Rich D. 
Rating:
4.0

Customer did not leave a comment.

Mike B. 
Rating:
4.0

We left the truck after hours.

Rebecca L. 
Rating:
5.0

Nothing. Extremely helpful and accommodating

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Dallas G. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

Customer did not leave a comment.

Tracy D. 
Rating:
5.0

Ramanda and the young man that hooked up the trailer were very polite and very helpful, a real credit to themselves and to U Haul!!

Randy P. 
Rating:
5.0

Customer did not leave a comment.

Arleigh A. 
Rating:
4.0

It is a challenge, but entry road needs a little work to level out potholes. Not a major problem but a matter of upkeep. Thank you for your good service.

Larry J. 
Rating:
1.0

I rent trailers from u-haul probably 10-15 times a year. I am given the option for six hours but this time said I only needed it for four. I returned it within two hours and was charged double?? Will NEVER do business with again!!

Zach S. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Matthew P. 
Rating:
5.0

I had to call in to learn that I had to download the app then it would not let me upload photos of mileage and gas before taking the truck so I had to accept what was stated in app when I picked it up it had 14586.7 miles and less gas I just added more gas and paid for the extra miles because it was the only way to use truck that day. other than that app worked nice.

josh S. 
Rating:
3.0

The folks that work there are fantastic! Will be renting again soon!!

Carla H. 
Rating:
4.0

upgrade computer system. Local site couldn't access reservation and I had to go through 45 minutes on the phone re- doing much of it

scott H. 
Rating:
1.0

Have someone there the day before & the day we pick up that can answer our questions and have everything that we wanted in the truck.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

jeremy M. 
Rating:
5.0

Customer did not leave a comment.

Nichelle M. 
Rating:
3.0

The trailer hopped and bounced and fished tailed for 1200 miles there was no taillights or running lights on the trailer so I couldn't drive at night with the trailer sometimes it had turn signals and sometimes it did not. I called customer service and roadside assistance they both said they could not help me with the matter because I was not in a accident. This was the worst experience of my life and I am very displeased uhual.

ANGELA A. 
Rating:
5.0

Teresa was a pleasure to work with!

Sara M. 
Rating:
5.0

Customer did not leave a comment.

Jerri F. 
Rating:
5.0

Customer did not leave a comment.

Monte F. 
Rating:
5.0

Customer did not leave a comment.

Raymond B. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
4.0

Customer did not leave a comment.

Angela M. 
Rating:
3.0

Customer did not leave a comment.

Walter E. 
Rating:
1.0

I did the Express Check-in on the Web site, but had to give Kennys Auto all the info again. They said they do not have access to the Express checkin info. My trailer door was extremely difficult to lift and the trailer was dirty.

JEFF S. 
Rating:
5.0

Customer did not leave a comment.

Aaron N. 
Rating:
3.0

Nice lady behind the desk but the truck was dirty and hard to drive.

Krisa M. 
Rating:
5.0

Customer did not leave a comment.

Diana A. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

excellent all around

Marsha B. 
Rating:
3.0

Very disappointing experience. We reserved a 20' truck in Winfield, but they were closed when we got there. We called, and someone said our reservation didn't go through. The only available truck was 40 minutes away in Mulvane and was only a 15' truck.

shelly S. 
Rating:
3.0

Some U-Haul trailers' lighting systems do not work with the international cars that have a five wire system converted to a four-prong plug. Twice I have rented a 6x12 and have terrible lighting on the trailer. Rented a different size trailer in May and lighting was as expected.

David H. 
Rating:
4.0

Customer did not leave a comment.

Tom I. 
Rating:
4.0

Customer did not leave a comment.

Eric W. 
Rating:
3.0

Customer did not leave a comment.

timothy T. 
Rating:
4.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

I was supposed to drop off somewhere else, but these people were glad to take my drop off and accommodate anything I needed. Very welcoming.

Eric L. 
Rating:
5.0

I had issues returning my rentals (not because of this place, but for other reasons) and the return center was extremely helpful and easy to work with.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

I had issues with my Phil and was unable to load a pic of the clean trailer but do have photos and a video. Please let me know if you need me to send copies to verify cleanliness and serviceability. Thank you sir/ma'am.

Jeremy K. 
Rating:
4.0

Customer did not leave a comment.

Lance H. 
Rating:
5.0

Customer did not leave a comment.

Sue B. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

The people there were great to work with! They were very friendly and helpful. We couldn't have asked for a better experience with them!

Leslie C. 
Rating:
5.0

Customer did not leave a comment.

Debra R. 
Rating:
4.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Very friendly, prompt service and cordial staff.

Austin E. 
Rating:
3.0

Truck is very worn, but ran ok. My only issue is that I picked it up with 9/16ths tank and returned with 7/16ths tank and was charged $21 for gas. That is horrifically abusive, but they insisted it was in the Uhaul program and they couldn't change it.

Christa U. 
Rating:
5.0

Excellent customer service.

ANTHONY K. 
Rating:
5.0

Very friendly would rent a truck with them any time this was my drop off location I would definitely pick up a truck from this location

Mike F. 
Rating:
4.0

Customer did not leave a comment.

David D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top