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Peter A
Customer Reviews for Khushi Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Passenger side floor board had a lot of dirt. Back of the truck was not cleaned
CAROLYN CThey told me that it would be a $100 hold although my total was $80. Never mentioned another fee. I returned the vehicle how I got it well within my paid time frame and my card was charged $26. No warning, no call, nothing. I spoke with them when dropping the key off. When I called he said it was for a cleaning fee, claimed it was trash in the back. When I explained to him that no trash was in the truck because I took a bedroom set to the dump, then he changed it to footprints that had to be swept out. $26 just to sweep? Very unprofessional. I would NEVER rent from this location again.
BRITTANY DEverything was excellent and I have no complaints, the service was great
JACQULYN NGood customer service. Efficient, easy, convenient
CORELA TThis company was very rude and disrespectful I would not recommend anyone go here
NORMAN NThe location was packed with cars, and we had to wait for them to move other vehicles and equipment to be able to park the U Haul.. I had just gone to the gas station to ensure that we dropped the truck off with over 1/4 of a tank of gas, and I told this to the woman working at the drop off. I still received a statement that I was charged $24 for fuel, and an indication that there was less than 1/4 of a tank of gas in the U Haul, which is false. I will never rent a truck or any other equipment from U'Haul again.
KIMBERLY BThe cashier was unprofessional and careless. The truck was infested with bugs I informed the agent and she said " im sorry I will report it ", but never did. I called corperate and informed them that I had to get a can of raid to try and get rid of some of the bugs because she said they didn't have another one available because everything was reserved. My truck was parked deep into the bushes and unkempt dirty and smelled. I will definitely never be going back to this location.
Amber WThe secretary/ lady there is rude. No customer service training
akintunde iThe staff at the pick up location were polite and professional. The whole process was quick and easy.
Richard KI rather use Uhal sites instead. It was a language barrier and I wasn’t happy with the cost
KENYA LVery Best Service
Damien B