Customer Reviews for Kihei Maui Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kihei Maui Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Eric S. on

Rating:

Customer did not leave a comment.

Dan R. on

Rating:

The only problem was that I had to wait quite a while because the truck could not be received in from the last customer that had it. Since it couldn't be logged back in it couldn't be rented to me. The guy had to call somewhere to get it released. This all took quite a while and I had a crew waiting for me to get there that I had to pay to just stand around.

Trevor J. on

Rating:

Customer service was best!

Robert K. on

Rating:

The mileage listed on the contract was incorrect. The amount of gas in the tank was incorrect. The cargo van was dirty. When I turned in the van the agent gave me a receipt for $46.62, which I thought was about right. It showed up on my credit card statement at $62.18. I would like a credit. Contract# 00081907. Robert Keenan 339-236-2741. Thank you!

Thomas B. on

Rating:

Staff is friendly and vehicles are usually available but the vans smell horrible. The inside smells like a chicken farm. There were four air fresheners hanging throughout the vehicle and it still smelled awful.

Bill G. on

Rating:

Customer did not leave a comment.

Scott H. on

Rating:

Warm and welcoming customer service. Best price on island and the air conditioned units were very much appreciated unloading on a hot day. I highly recommend.

Kimaree E. on

Rating:

Did a great job. Vehicle available when promised. Checking in and out was easy

Terry C. on

Rating:

Customer did not leave a comment.

Mark C. on

Rating:

Customer did not leave a comment.

carmen W. on

Rating:

Customer did not leave a comment.

matt B. on

Rating:

The only thing we noticed is that we had to sweep out the cargo area due to some dirt, pebbles, and dust. No big deal. Van ran great and was ready when I got there.

Marie G. on

Rating:

Agent was not personable. I felt that because I was not a native to Hawaii that I was looked down upon.

LAMAR F. on

Rating:

Customer did not leave a comment.

Ashly K. on

Rating:

The van smelled of cigarettes. And was over charged on milage. She didn't check the van when I got there, she just said thanknyou, Ill email your receipt. She charged my card twice!! I want my $34.00 returned.

Susanne B. on

Rating:

Customer did not leave a comment.

Chris W. on

Rating:

The gas gauge was broken. It showed over half of a tank when I left. Maybe two miles into the move, the gauge suddenly changed to empty and the alert light came on. Not knowing the actual amount of gas I needed to replace, I put in a generous $20 worth of gas to ensure I replaced what I used, if not more. I will say that I am thankful that the worker called me about the gas not being replaced before charging my card which allowed me to explain the error with the gas gauge. I appreciate the follow up and the fact they didn’t just charge my credit card assuming I didn’t replace the gas used.

frank A. on

Rating:

Great!

Volker J. on

Rating:

Customer did not leave a comment.

laki K. on

Rating:

Customer did not leave a comment.

Joseph K. on

Rating:

Customer did not leave a comment.

Norman B. on

Rating:

Customer did not leave a comment.

Christopher P. on

Rating:

Customer did not leave a comment.

michael B. on

Rating:

Customer did not leave a comment.

Autumn A. on

Rating:

Customer did not leave a comment.

laki K. on

Rating:

Customer did not leave a comment.

laki K. on

Rating:

Customer did not leave a comment.

Mark P. on

Rating:

Staff was helpful and efficient. Vehicle was as advertised. I was in and out quickly both at pickup and dropoff.

Martin S. on

Rating:

Would be nice if customers are asked to clear the inside of any rubbish. As I was about to drive the truck, I had noticed an empty soda can and some candy wrapper in the cabin. That's really not a huge deal, and I think it should be the customer's responsibility to cleanup after themselves. Staff was nice and friendly and service was prompt. It's a small shop and I love that! Thanks guys!

Cora B. on

Rating:

Customer did not leave a comment.

Pathika Narahari R. on

Rating:

Customer did not leave a comment.

Gordon W. on

Rating:

No ka oi.

Donda B. on

Rating:

Customer did not leave a comment.

Kristopher John S. on

Rating:

Customer did not leave a comment.