Rep was friendly and truck was clean.ROBERT C.
Trailer Rental & Towing in Kihei, HI at Kihei Maui Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kihei, HI 96753
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Service was good, pleasant.Paul E.
friendly serviceJo Anne E.
Truck was filthy. Could not see out the windshield or mirrors. Light inside the box was out making it impossible to load after dark.Barry S.
Everyone there is so helpful and friendly. Amazing people!Mark C.
The employee of this location charged me for more miles than I had driven by inputting the wrong mileage start value. I took photos of the start and end with time stamps. When I called to confront him about this he argued with me for 15 minutes saying I should have showed him the photos when I returned the van as if I would somehow know he would lie . He said he had already processed the transaction and would not reverse it because it was difficult to do. I will be taking this up with my credit card company and filing a report with the better business bureau.James W.
Office employee was not wearing a mask. Did not practice COVID-19 precautions and did not check to see if equipment was ready until I was there confirming dolly was in truck. Upon return the self checkout was not working on website and it was only 3 mins after closing. No sight of any one.Summer S.
The truck was dirty, the mileage and the gas weren't accurate when I got the truckGabriel G.
Maria and Sau are great at their jobs, friendly and easy to understand. I will recommend this location for all services.DAWN A.
The only problem was that I had to wait quite a while because the truck could not be received in from the last customer that had it. Since it couldn't be logged back in it couldn't be rented to me. The guy had to call somewhere to get it released. This all took quite a while and I had a crew waiting for me to get there that I had to pay to just stand around.Dan R.
Customer service was best!Trevor J.
The mileage listed on the contract was incorrect. The amount of gas in the tank was incorrect. The cargo van was dirty. When I turned in the van the agent gave me a receipt for $46.62, which I thought was about right. It showed up on my credit card statement at $62.18. I would like a credit. Contract# 00081907. Robert Keenan 339-236-2741. Thank you!Robert K.
Staff is friendly and vehicles are usually available but the vans smell horrible. The inside smells like a chicken farm. There were four air fresheners hanging throughout the vehicle and it still smelled awful.Thomas B.
Warm and welcoming customer service. Best price on island and the air conditioned units were very much appreciated unloading on a hot day. I highly recommend.Scott H.
Did a great job. Vehicle available when promised. Checking in and out was easyKimaree E.
The only thing we noticed is that we had to sweep out the cargo area due to some dirt, pebbles, and dust. No big deal. Van ran great and was ready when I got there.matt B.
Agent was not personable. I felt that because I was not a native to Hawaii that I was looked down upon.Marie G.
The van smelled of cigarettes. And was over charged on milage. She didn't check the van when I got there, she just said thanknyou, Ill email your receipt. She charged my card twice!! I want my $34.00 returned.Ashly K.
The gas gauge was broken. It showed over half of a tank when I left. Maybe two miles into the move, the gauge suddenly changed to empty and the alert light came on. Not knowing the actual amount of gas I needed to replace, I put in a generous $20 worth of gas to ensure I replaced what I used, if not more. I will say that I am thankful that the worker called me about the gas not being replaced before charging my card which allowed me to explain the error with the gas gauge. I appreciate the follow up and the fact they didn't just charge my credit card assuming I didn't replace the gas used.Chris W.
Staff was helpful and efficient. Vehicle was as advertised. I was in and out quickly both at pickup and dropoff.Mark P.
Would be nice if customers are asked to clear the inside of any rubbish. As I was about to drive the truck, I had noticed an empty soda can and some candy wrapper in the cabin. That's really not a huge deal, and I think it should be the customer's responsibility to cleanup after themselves. Staff was nice and friendly and service was prompt. It's a small shop and I love that! Thanks guys!Martin S.
No ka oi.Gordon W.
The van smelled of goat, and the previous user didn't clean out their rubbish. The office staff was beyond accommodating and friendly. I'll for sure rent from them again should I need a U-Haul!! ????Kristopher John S.
Gentlemen did not go out of his way at all. I returned van in 2 hours he refused to check mileage and then overcharged me. 71 dollars for 2 hours and 30 miles is ridiculous. Not happy nor will I recommendRhonda S.