Location is next to a recycling center where several homeless people hang out. The inside of the truck was filthy and windshield filthy. I made the reservation for this truck several days in advance for London Logistics and it was changed to this location. Truck was not available when I was told to pick it up. I have requested a $100 refund because I was supposed to pick up the truck at 9:00 AM and wasn't able to get it until 11:00 AM. This put me 2 hours behind an 11 hour trip.
DAVID S
Customer Reviews for Kimbo House Of Fashion
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My pick up location and time got changed on me 3 times. Very inconvenient. The lady and man were nice enough but whomever changed our reservations on us 3 times made it a nightmare. Would not recommend Uhaul because of this.
Julie GMake registration faster
MARVIN CAfter we dropped off the U-Haul she never sent me an confirmation email and I had a $76 charge on my credit card to her store so I had to cancel my card and order a new one and now I have to change all my auto pay billing.
MARIE FN/A
ADAN E