Customer Reviews for King Bay Auto Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of King Bay Auto Services

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William E. P. on

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Customer did not leave a comment.

Jared S. on

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I don’t think this was U-Haul fault but my map app brought me to the wrong address. After some time of searching I found the correct place. The signage was poor and hard to spot. A little tiny sticker in the bottom corner of a window that represents a U-Haul location. The drop off directions could be much more clear. I dropped the trailer in a parking lot and then walked way around to the back of the building and finally found all the other U-Haul equipment. Very misleading. Have to walk past a bunch of other businesses and alleys to find them. The worst.

Todd T. on

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Jon M. on

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Martin N. on

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Jose M. on

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Quanzell M. on

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Make sure items ordered with truck are actually there with the pick up and let customers know what form of payments are acceptable with the location.

Braulio C. on

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winston M. on

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Scott C. on

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I was told 9 am and they didn’t open until 930 I was so apart made my movers late

Peter P. on

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Christian M. on

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christy C. on

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raymond O. on

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Myrta G. on

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raymond O. on

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Steven K. on

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Jose P. on

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candice M. on

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Excellent place. Easy rental. Thanks guys.

Jason H. on

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Arielle M. on

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raymond O. on

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Excellent again and again. Thanks guys

Angelina O. on

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raymond O. on

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RAYMOND O. on

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Great again.

Lorena Z. on

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The igual was given with a huge crack on the windshield.... which isn’t safe and driving from one city to another

RAYMOND O. on

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Excelente servicio. Todo super bien.

Roman R. on

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A+++

Ana O. on

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Jose A O. on

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Rosa H. on

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A+

LESLIE T. on

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Easy process, excellent customer service.

ANNA K. on

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This place is a Joke! I walked in and there was no one inside of the location. I waited 10 min and no one came out. I then had to call the location number to let them know I was in there lobby waiting on someone. I gave my key to the representative and asked if we needed to walk the truck or if there was any further paperwork needed for me to fill out. I was advised that all was good and that I would receive a final bill statement via email in the next few days. A few days later I was contacted by U-Haul that my truck was not turned in that to provide information of location of drop off. This issue was resolved and all ended up ok.. but this situation could have been avoided if I had gone to another U-Haul dealer location and not this one... Would not recommend this place to anyone... More of a headache and waist of my time!