Customer Reviews for Kings Inn
(U-Haul Neighborhood Dealer)

45 reviews

1918 W 3rd St   Elk City, OK 73644

(580) 303-4250

Location Hours

  • Mon-Sun: 8 am - 8 pm

Services at this Location:

Contact Us

(580) 303-4250

1918 W 3rd St
Elk City, OK 73644

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpfully and friendly staff.

Gary B. 
Rating:
5.0

I am disputing tge second day charge and overall mileage. The fault. Is with the uhaul. National office reporting. Of charges not tge local uhaul

Cindy C. 
Rating:
5.0

Everything was perfect. Friendly staff and very helpful. Will be coming back

Lukas E. 
Rating:
5.0

The absolute best customer service I have ever received from U-Haul. I am 55 years old and have used U-Haul on several occasions during my travels from Texas to Oklahoma and vice versa. The gentleman that help us check-in the uhaul was very professional, friendly and extremely helpful! He took time to answer all of our questions, made us feel as if he were helping his own family members and also made sure we were completely satisfied. Never received better service!

Martina R. 
Rating:
5.0

Customer did not leave a comment.

MELANIE N. 
Rating:
5.0

My husband recently passed away and the clerk was so understanding, sincere, and helpful.

Tamarn K. 
Rating:
5.0

Customer did not leave a comment.

Jim R. 
Rating:
5.0

Friendly, knowledgeable, helpful and efficient. Location was easy to find as well as get in and out of.

Laura R. 
Rating:
5.0

Excellent service

Michael R. 
Rating:
5.0

great help!!! amazing people!!!

JEFFREY R. 
Rating:
5.0

Drop off was a breeze.

Rob G. 
Rating:
4.0

Customer did not leave a comment.

glenn M. 
Rating:
5.0

Very Friendly Very Helpful I will use this location again

LARRY S. 
Rating:
5.0

Customer did not leave a comment.

Fred C. 
Rating:
5.0

Customer did not leave a comment.

KEITH K. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN H. 
Rating:
5.0

Customer did not leave a comment.

KEITH K. 
Rating:
5.0

Customer did not leave a comment.

KEITH K. 
Rating:
5.0

Customer did not leave a comment.

george G. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
5.0

Managers at Kings Inn were super hospitable and nice!!

KELLY T. 
Rating:
5.0

Service was great. Check out and in was easy and quick. Would recommend to other. Thank you

TINA R. 
Rating:
5.0

Was professional and treated me with respect. They even checked me in after they had been closed for 30 minutes.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Dara H. 
Rating:
5.0

No improvement necessary.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

JARROD B. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
1.0

Have an accurate mileage on paperwork and have extra handling equipment or supplies ready for pick up, specially if the check in was done online. Give priority to the person picking up the truck. Thank you!

LINDSAY S. 
Rating:
1.0

Dirty little motel with someone screaming at the guy as I was trying to drop the truck off to leave.

Richard G. 
Rating:
3.0

Customer did not leave a comment.

betty P. 
Rating:
5.0

Satisfactory!

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
2.0

Sketchy neighborhood. Thought i would get mugged.

ROBERT L. 
Rating:
5.0

Everyone very nice and helpful

SONIA C. 
Rating:
4.0

Customer did not leave a comment.

Eric K. 
Rating:
3.0

Customer did not leave a comment.

DAVID B. 
Rating:
4.0

Customer did not leave a comment.

DELVIN L. 
Rating:
5.0

Because of was the manager's customer service skills is why I will continue to use your services. This was the first time I had use the mobile self-serve part of U-Haul I have always used Haines & son in the past and was always pleased with their customer service as well. I was not impressed with U-Hauls customer service via telephone. I think that their should be more communication between each agent so they will all have the same answer to questions a customer calls in with. Overall I'm still happy with U-Haul thanks to Michael at Haines and son and Michael at Kings Inn

Stacy R. 
Rating:
1.0

No I would it , lady couldt work the system . Was there 2 hours to get a truck rented . I am so mad y'all changed me from Haines and sons to this place . Worst services ever .

Brandy L. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Customer did not leave a comment.

DAWN G. 
Rating:
3.0

The taxes were alot more than I was expecting, it didn't mention taxes on the website. Also, I had a $10.70 amount due at the time I dropped it off, I have no idea why I would. Nothing explained fees. Glad I had money left on my card.

Heather N. 
No reviews have been submitted for this location.

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