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CHERYL W
Customer Reviews for Kirads Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location where we scheduled was closed the day we were picking up (we were told that when we scheduled), and the online check in process was straightforward. Parking spaces are limited and small, so make sure you are able to back up the truck in a small space. Check out was also simple, though the supposed owner of the vehicle took the keys from us instead of allowing us to return the keys to the lockbox we were told to put them in.
Landyn Ggreat service
MAHENDRA KNOT ONLY THE TRUCK, BUT THE SUPPORT STAFF, SHONDA, SHE WAS KNOLEDGEABLE, PROFESSIONAL, AND REALLY HELPFUL AS IT WAS A CHALLENGING RESERVATION WHICH THE WEBPAGE HAD MISTAKENLY PUT IN THE TRUCK PICK UP ADDRESS AS ONE ACROSS TOWN. SHONDA HANDLED THE SITUATION WITH POISE, AND GRACE AND WAS KIND TO ME. THANK YOU!!!
ANGELA H