Customer Reviews for Kirads Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kirads Furniture

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Blaine H. on

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The owner of the drop off location actually called me after I dropped it off and began yelling at me because he didn’t want to deal with uhaul trailers, only trucks. He actually demanded I go back and take it somewhere else. Then hung up when I refused. What is going on!?!?

George T. on

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Customer did not leave a comment.

Quinten F. on

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The online process was a bit daunting, but overall the experience was good and efficient

Christopher H. on

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I made a mobile check in reservation. No trucks in my size were ready for pick up. It took 40 min on hold to reach customer service.

Eduardo B. on

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The collection point is not manned. When I arrived I had to call a number, shown on the door, which no one answered. I tried calling the number a few times and eventually I received a call back. It took the agent another 10 minutes to arrive and then go through the whole booking and validation process - result was a 30 minute delay. Not my cup of tea!!!!! Never again!!!!!

Megan C. on

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Customer did not leave a comment.

Celeste J. on

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I called to say I might be a few minutes late and the man called me from a completely different number and said that was fine but barely spoke english. We ended up being EARLY but he told me I HAD to do the check out online since it was only a drop off location and there was no one there to help...the check out took 10 minutes to complete and then it said I owed $22,000 and I had to re-do it, take the photos again etc... the process took us 20 minutes and I was charged for an extra day. I disputed it and was still charged. I had to go through my bank to get it taken care of. U-haul customer service is non-existent and they shouldn't allow someone to handle their trucks that screw people over and have zero interest or ability to help with returning a truck.

Bo C. on

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Customer did not leave a comment.

Jessica L. on

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Customer did not leave a comment.

Stephen M. on

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Very Pleasant