Ripped me off for gas. Does not communicate well at all. Not helpful.
Sunflower M
Customer Reviews for Kittredge General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were supposed to get our truck from a location in Lakewood, close to our home. But two days before moving day, I responded to an offer from UHaul (texted to me) for an additional day of rental at no extra charge. When I called to request this, I was told that the truck (which we'd reserved weeks earlier) would not be available at the Lakewood location. Instead, we would have to drive 30 minutes into the mountains to get a truck. No 20-foot trucks were available anywhere in Denver, even on our original moving date. Surely UHaul knew this more than two days ahead of time! We really would have appreciated being notified sooner. Other than that, the rest of the experience was great!
Mitchel WThe guys at KGS are always friendly and helpful. They recently added the UHaul service and those of us in the community are so glad they did! I highly recommend KGS for everything including their UHaul service!
Andrea HThey went above and beyond to make my rental experience perfect in every way
Robert FWonderful experience! Other than the fact that I had never driven such a large vehicle, I felt very comfortable. Turns out, I did it all with no problem. Very proud of myself! Also, Gary was very professional and helpful with the logout and log back in. I will definitely use Uhaul and this location again. J
Jan LMake sure equipment is in condition so current customer can use it.
Joanne OWorkers very friendly, and I mean all of them. Store is a bit hard to spot, but its and the end of a row of stores.
Brian K