I’m not sure why I had to drive an hour to drop off the U-Haul when I was in a city that had five locations.
Victoria G
Customer Reviews for KJs Used Auto Sales And Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service was great
Ronald SI did mobile pickup so the pick up place was fine. However, I had reserved in Amherst and was told the day before that I needed to pick up the truck in Pittsfield, which is more than an hour away from Amherst.
Michael BCustomer service was phenomenal
ROZALYN KThe gentleman at KJ‘s Auto where we picked the trailer up in Pittsfield mass we’re extremely friendly professional and made the whole process extremely simple and fast thank you to the two gentlemen that were there that were able to secure the trailer for us in our time of need we appreciate your help Keep up the great work.
Brian SThe check in was painless. Friendly and helpful.
EDWARD DThe man that helped us was extremely helpful.
JACQUELINE EExcellent service
PEDRO AVery friendly. Helpful. And overall amazing service!
MURIEL DImprove the website. Too slow to update information & pictures. Have WiFi available at pickup & drop off locations to speed up transactions.
Edward FI did not appreciate my pick up location changing 2 days before the date I needed my truck.
TREVOR W