Hard to find , no sign on the business indicating u- haul business
Amy H.
Customer Reviews for Klett Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people were great, the location drop off was awful
Edith S.U-Haul drop off service is in need of major overhaul. I did not specify a drop off location to allow for flexibility. After trying 4 locations only to be told they only accept scheduled returns, I received an email instructing me to drop off at this location. It was 50 minutes from my residence, there was no key drop slot, nowhere to park, no one to answer a phone. After spending 1100 dollars and four days moving, I was very disappointed with my U-haul experience overall.
Jeffery S.The truck was not filled to 1/2 a tank when picked up. The clerk had trouble accessing the reservations because of slow internet service.
Mike G.I returned the car 3 days before my due date and they still charged me for the whole mileage and the days and I called them and they told me that there was gonna reverse me for my money and now it's like almost a month later and I haven't received my money yet
ramon G.