Customer Reviews for Knapp Kustom Vinyl Decals LLC
(U-Haul Neighborhood Dealer)

145 reviews

214 W Canal St   Peru, IN 46970

(765) 327-4234

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(765) 327-4234

214 W Canal St
Peru, IN 46970

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

Marie R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

RITTA B. 
Rating:
5.0

I love the ease of doing everything online and outside of business hours. I plan to use you again for my next move! 😊

Carol B. 
Rating:
5.0

Customer did not leave a comment.

ROBERTCHRISTOPHE H. 
Rating:
5.0

Super professional. Will definitely recommend.

TODD T. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

TERRILL P. 
Rating:
1.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Had a problem with the lights on trailer, on then off, were not working when we dropped off. We were following in a car so we saw them go off.

LINDA G. 
Rating:
5.0

Problem was not with pick up or delivery but rather with uhaul themselves.

Shana C. 
Rating:
5.0

nothing

William C. 
Rating:
5.0

Customer did not leave a comment.

Skyler H. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY R. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN B. 
Rating:
3.0

I was over charged by $20.00. It's not my fault that he is closed on Sundays. I returned the trailer within my allotted 24 hours.

GERALD A. 
Rating:
5.0

No improvement needed.

Dwayne S. 
Rating:
5.0

Have accessories in stock

KARI B. 
Rating:
5.0

I was in a bind and he made arrangements so I could get my customers taken care of. I did sadly go over a couple hours past closing time, I apologize for that, and thank you.

Zachary W. 
Rating:
5.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

outstanding people ! friendly, courteous, knowledgeable. just an outstanding bunch of people.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Easy to get in and out. Turn in was easy. They have a good assortment of moving items for sale there.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

ELIOT C. 
Rating:
5.0

Customer did not leave a comment.

PHILIP L. 
Rating:
5.0

Absolutely nothing. I couldn't have asked for anything better. I was in and out in a few minutes, the trailer was new (or at least appeared to be), the folks were friendly, and drop off was even quicker. I'll be back anytime I need a trailer.

GARY B. 
Rating:
5.0

The Knapp Kustom Vinyl guys were great! I recommend them highly

SCOTT BRADLEY L. 
Rating:
5.0

No problems. Great service.

CRAIG R. 
Rating:
4.0

The truck was filthy and the windows were very dirty

CRAIG H. 
Rating:
5.0

Excellent service and prices!!

Jennifer A. 
Rating:
1.0

Wa lied to. Truck had major mechanical issues, had to return it to a different location and rent a different truck. Horrible experience.

MICHELLE M. 
Rating:
5.0

Customer did not leave a comment.

IAN F. 
Rating:
3.0

Inaccurate info on the receipt. Double check and take picture of mileage and gas gage. Tried to get me for almost 30 extra miles plus gas gage didn't move until I had put in about a quarter tank more fuel than I used. Fortunately we took a picture so didn't end up having to pay for extra miles.

JEREMY A. 
Rating:
4.0

Customer did not leave a comment.

RISHA D. 
Rating:
5.0

This was the second time to use UHaul to move a friend. I have no complaints. The service was good. The equipment was in good condition and ready when I arrived to pickup the truck.

EVAN S. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D. 
Rating:
5.0

The guy was super nice and helpful to get me what I needed!

FAITH T. 
Rating:
5.0

Awesome people to work with, best experience I have ever had. Highly recommended.

WILLIAM S. 
Rating:
5.0

Nice equipment, great service.

John I. 
Rating:
3.0

Customer did not leave a comment.

BLAKE T. 
Rating:
5.0

Customer did not leave a comment.

MADISON L. 
Rating:
4.0

The gentleman that helped us was so sweet and helpful and actually took care of us completely without any trouble and answered all our questions.

RACHEL S. 
Rating:
3.0

Customer did not leave a comment.

RON N. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH P. 
Rating:
5.0

Nothing

Clinton B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

no problems.

Alexandria M. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

thank you for your service.

JUSTIN B. 
Rating:
5.0

Customer did not leave a comment.

Alona M. 
Rating:
5.0

The owner was a great guy who was extremely helpful.

AARON B. 
Rating:
2.0

Had a reservation for pick up at Logansport, IN. UHaul changed it to Peru, IN, which was an inconvenient location and an hour drive out of my way. Very unacceptable and disappointing!

victor G. 
Rating:
5.0

I had some trouble connecting to the website to return my key after hours. It's probably my own cell phone's fault. But that was the only issue I had.

EVAN S. 
Rating:
5.0

Customer did not leave a comment.

DUANE S. 
Rating:
5.0

Third time I've rented a uhaul and had a furniture dolly on my order. Third time there wasn't one. U-Haul.com needs to remove this item from the things you can rent. Not the owners fault. U-Haul should be ashamed of themselves. Some people truly need that help to be able to move something.

Rachel B. 
Rating:
5.0

Friendly and helpful... Made the rental super easy!!

DEBRA H. 
Rating:
5.0

Customer did not leave a comment.

Kayla L. 
Rating:
5.0

Very easy to rent. Great customer service

LU M. 
Rating:
3.0

Customer did not leave a comment.

Eva M. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Excellent Service, I will definitely recommend to others.

TODD T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Excellent service.

James H. 
Rating:
5.0

Owner was very helpful. Rented a trailer for 24 hours. Owner hooked up trailer and disconnected it when I returned

DOUGLAS K. 
Rating:
5.0

The whole experience was perfect. I also got to get my friend all taken care of as well. She was worried about the reservation and he took the time out to do it for her. He was amazing.

LU ANN M. 
Rating:
5.0

Customer did not leave a comment.

Tara J. 
Rating:
4.0

Customer did not leave a comment.

Mike G. 
Rating:
5.0

Customer did not leave a comment.

ISABELLA J. 
Rating:
5.0

The gentleman at this location was extremely nice. Explained everything completely & is a total professional.

NORA B. 
Rating:
5.0

Very kind and helpful people went out way to make sure I had correct equipment for what I needed.

TIMOTHY R. 
Rating:
5.0

Helpful and very professional.

AMBER B. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

Mary Y. 
Rating:
5.0

Whenever I rent from your location in Peru Indiana I am treated with respect with knowledge with courtesy and just an overall nice pleasant experience everytime I go anywhere else I get fucked I think that pretty much sums it up

Gerard M. 
Rating:
5.0

made it about as easy as borrowing it from a friend! well probably easier!

MARK R. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY M. 
Rating:
5.0

Fast, easy and inexpensive. Pleasantly surprised how affordable renting an enclosed trailer is. Definitely recommend the Peru store.

STEVEN H. 
Rating:
5.0

Forget the location! Knapp is a great asset to you. I am incredibly very dissatisfied with corporate policy and the "all the sudden" policy change of not allowing reservations! This required me to rent a unit an entire day early to ensure I would have a unit. It was far more money than I budgeted to spend. I've done a more than fair amount of business with UHaul since 2003 and not just in my name. I will purposely look for alternative methods of moving what I need or use your competition.

MICHAEL L. 
Rating:
4.0

It is fine.

SIDNEY B. 
Rating:
5.0

The reason i said NO on well maintained was the trailer bounced all the way to chicago and back this is NOT the fault of the man that runs the shop this is uhauls fsult no suspension felt way loose all the way there every time I hit a bump I felt like I was being dragged backwards bang bang bang all the way to Chicago that was the worst pulling trailer I have ever had on my vehicle in my lifetime as far as box trailers go I will never run another box trailer just an absolutely horrible Towing experience this was not in any way shape or form the fault of the man that runs the shop she is an excellent and knowledgeable employee and helps out all the time he can't help it if the equipment is old maybe it's time for some new equipment? Or at least update the suspensions on the equipment you have no reason that stuff should rattle like that maybe offer trailer hitch shim kits? Or get the rubber balls that go over the trailer ball before you put the trailer on to at least cushion some of that sloppiness in a trailer hitch itself or make a regular habit of changing the wedge-shaped piece inside trailer hitch itself I feel those things would help immensely thank you very much sincerely Gerry Maloney

Gerard M. 
Rating:
5.0

Customer did not leave a comment.

ELAINE L. 
Rating:
5.0

Customer did not leave a comment.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

CHERYL F. 
Rating:
5.0

Customer did not leave a comment.

TREYLOR T. 
Rating:
5.0

Customer did not leave a comment.

TANIS L. 
Rating:
5.0

Fresh tires lol but never had a flat

BARTLEY O. 
Rating:
5.0

Customer did not leave a comment.

MACKENZIE R. 
Rating:
5.0

Customer did not leave a comment.

Cody K. 
Rating:
4.0

Customer did not leave a comment.

Josh S. 
Rating:
5.0

Dont change a thing or maybe you can have a loyalty program where you get points and discounts to be in the free program alot of companies are doing this mow a days the shop manage was very helpful and a really nice guy thank you U Haul once again you and your employees have made my life easier thanks gerry Maloney

Gerard M. 
Rating:
5.0

Always great customer service

Randall B. 
Rating:
5.0

Customer did not leave a comment.

TYLER H. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Amanda T. 
No reviews have been submitted for this location.

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