Simon P.
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Customer Reviews for Knight Furniture
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Knight Furniture
Graham V.
Rented a dolly online but there wasn't one available at the store. There should be a way for uhaul to know what's at the store so that customers can avoid paying for an item and expecting it to be available when it's not. Knight furniture was very nice. Uhaul truck was very clean.
Sylvia S.
Very easy return
Mark P.
A paved lot would be nice.
Kirk M.
Everything was excellent.
daniel G.
nothing ....excellent service
James C.
Regarding Mr. Knight, there is nothing you can do to improve for the next customer. My wife and I have been dealing with issue after issue for the last year trying to moving. Every step of the way has been a massive hurdle with continuous let downs and surprises. The UHaul rental from Mr Knight was the only easy, seem-less, bright spot of this year long struggle. I highly recommend him to all residence in need of service.
Peggy M.
I've used this place for drop off two times, and they are great!
Phanessa S.
Transaction went smoothly, Mr. Knight was very nice and helpful and answered all my questions. I would definitely use again
James G.
The windshield wipers on the vehicle did not help at all. The rubber was hanging off the wipers making it nearly impossible to see when driving at times. Luckily we had time to just wait out the rain. Also there was a bottle of liquor in the moving blankets. Just kind of shows these vehicles aren't thoroughly inspected before each use.
Josephine W.
Very professional customer service was amazing. This my second time renting from this location and I never have any issues or problems with staff or vehicles.
Donna N.
Very pleasant service. Understanding and easy to work with. Thank you
Dorothy P.
Very helpful people. Would rent again from them.
Robert R.
Mr Dickie Knight was excellent in helping. I had questions I needed help with.
Blythe A.
They Uhaul that I reserved had not been returned. So instead of being able to pick it up using the online process I had to go into the store and have my reservation switched over to one they had available.
Carl S.
Dickey Knight was great and vert accomodating.
Teresa V.
None
Carl S.
The trailer exterior was muddy and the inside needed to be swept out. The location was great but your call center sucks. I called several times and got different answers each time.
Tanicka P.
Best experience with uhaul EVER!!
Daryl J.
Don't need improvement
Carmine G.
App Check-in did not work. waited on hold for 20+ mins to be told to go inside and ask for help.
Ronald W.
Better lighting at after hours drop off location
William W.
Very helpful and knowledgeable.
James A.
Fast and friendly.
John S.
AWESOME AGENT AND CUSTOMER SERVICE.
Timothy R.
Dickey Knight was amazing and so willing to help us with all of our requests and needs. I will always use Knights furniture as my UHAUL stop and will refer family and friends. Thank you so much for making this the best experience it could be for our family.
VANESSA R.
Dickey was pleasant throughout the rental process. I recommend renting from this Dickey and this location. V. R.
Tiffany B.
They was ok but I think the rates are Ridiculous and I was overcharge and really want my money back but the ppl Was nice
Justin M.
Self check in is flawed it stayed stuck on awaiting approval for over 15 min I eventually just went inside and made the pickup.
WILLIAM B.
Knight's U-Haul was very helpful and explained how to use the car hauler. Zero problems in 300 mile round trip.
Trudy B.
Make the Uhaul customer feel just as important to you as you would for your primary business.
Steven P.
Would rent again from this location, highly recommend.
Jim L.
Left rear tail light was not working properly.
tommie B.
Thank you very much
anthony L.
Great people
Adele W.
So helpful and accommodating!
David S.
Second time I've rented from this location. Outstanding service, very friendly staff, treated me like "family". Highly recommend this location.
lakisha M.
Perfect customer service , had just the right size truck for my moving needs for a last minute type of a situation !
Evelyn J.
No improvement necessary.Got us the truck we needed for the long distance, person at the location that helped us was the best.
David S.
Nothing! Outstanding experience from start to finish!
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