There was a little confusion with the location drop off change text message, but the customer service representatives that helped me were great.ROSETTA M.
Trailer Rental & Towing in Florence, SC at Knight Furniture
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Florence, SC 29505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Easy check in and return. Nice Van well maintainedBen K.
Quick drop off.James K.
The gentleman that handled us from the start and finish at this location is very professional. I have used him several times for now for multiple rentals. 5 starWilliam W.
Very courteousChristy R.
Lower pricesCameron F.
Locked my phone in the truck on a Saturday night when dropping off. Owner came to the drop off location to unlock the truck.ROBERT P.
The best thing you could do would be close this is a U-Haul location. I was forced to use this after I made the reservation somewhere else. I made the reservation somewhere else because I specifically didn't want to deal with them, they don't know anything about the product, how to rent, how to deal with insurance, or customer service!David H.
Rented a dolly online but there wasn't one available at the store. There should be a way for uhaul to know what's at the store so that customers can avoid paying for an item and expecting it to be available when it's not. Knight furniture was very nice. Uhaul truck was very clean.Graham V.
Very easy returnSylvia S.
A paved lot would be nice.Mark P.
Everything was excellent.Kirk M.
nothing ....excellent servicedaniel G.
Regarding Mr. Knight, there is nothing you can do to improve for the next customer. My wife and I have been dealing with issue after issue for the last year trying to moving. Every step of the way has been a massive hurdle with continuous let downs and surprises. The UHaul rental from Mr Knight was the only easy, seem-less, bright spot of this year long struggle. I highly recommend him to all residence in need of service.James C.
I've used this place for drop off two times, and they are great!Peggy M.
Transaction went smoothly, Mr. Knight was very nice and helpful and answered all my questions. I would definitely use againPhanessa S.
The windshield wipers on the vehicle did not help at all. The rubber was hanging off the wipers making it nearly impossible to see when driving at times. Luckily we had time to just wait out the rain. Also there was a bottle of liquor in the moving blankets. Just kind of shows these vehicles aren't thoroughly inspected before each use.James G.
Very professional customer service was amazing. This my second time renting from this location and I never have any issues or problems with staff or vehicles.Josephine W.
Very pleasant service. Understanding and easy to work with. Thank youDonna N.
Very helpful people. Would rent again from them.Dorothy P.
Mr Dickie Knight was excellent in helping. I had questions I needed help with.Robert R.
They Uhaul that I reserved had not been returned. So instead of being able to pick it up using the online process I had to go into the store and have my reservation switched over to one they had available.Blythe A.
Dickey Knight was great and vert accomodating.Carl S.
The trailer exterior was muddy and the inside needed to be swept out. The location was great but your call center sucks. I called several times and got different answers each time.Carl S.