Customer Reviews for Knights Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Knights Towing

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Gorge C. on

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Christian went above and beyond the call of duty. I appreciate all of his service.

Shelly A. on

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Brain A. on

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Christian provided outstanding customer service. Strongly recommend these guys.

KARY H. on

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Very kind to the customers, will use them from now on! Worked with me when i needed it most!!

ray p. on

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The personal we’re friendly and helpful. I would recommend them to others.

Jessica B. on

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James B. on

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Truck was not ready in the morning and there were no truck keys available in the pick up boxes. Staff was late to property and did not answer phones after calling all morning. It caused a huge delay in our moving preparations.

MaKayla K. on

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Valerie A P. on

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It is good to call ahead, as the notification that I received from U-Haul indicated a pick up time but the location was not open at that time. Having called ahead we were able to set up a time that worked for all. They were quick and helpful and we were on our way.

harvey s. on

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Tia C. on

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They took good care of me. Made sure I had what I needed. Very helpful

mellisa j. on

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If trailers and locks are rusted replace them.

Kendal P. on

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Called ahead of time to see if late pick up was an option. Was assured there would be no issues in coming 15 mins after close. Got there and no one was there. No answer when called. Finally got a hold of the person and they "forgot" and had me walk around to find people that weren't there. Finally someone came to help and none of the paperwork was ready and they were never told about me. Very frustrating but thankful for the patience of the guy stuck doing someone else's job.

David S. on

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Not a nice drop off facility.

john k. on

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Dan N. on

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CHARLIE H. on

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Jamie V. on

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Cannot say enough nice things about Knight Towing! I am terrible remembering names but I believe it was Kathy (I hope I am right :) and Christian. Very friendly, kind. Some people just have a way of making people feel good about doing business with them. They definitely made a great impression. I can see why they are growing.

Tyler H. on

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Daryl E. on

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Bradley G. on

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NANCY H. on

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Everything was great keep up the good work. Truck was easy driving and great on gas

Donald B. on

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samantha k. on

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brian s. on

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rob d. on

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Michael G. on

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They were supposed to be closed during my drop off time but someone was there, came out to meet me and unhooked the trailer. I was out of there in less than ten minutes... very quick and easy.

NANCY L. on

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Not happy, I rented the same van and the same miles were put on it a month apart $41.00 more the second time I rented it. No thanks , way to much .

Toby W. on

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Dawn G. on

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mike m. on

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Running lights did not work and only the right brakes lights work! I didn't realize that until 8 hours later that night

kathy s. on

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Brian B. on

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The only issue was that I arranged to pick up the equipment at 8 AM, but the agent failed to mention he doesn't come in until 830! Other staff jumped and was able to get me going just before 830....but not the 8 AM I was hoping for …….

NANCY L. on

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lonnie s. on

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5 star

DAN M. on

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James R. on

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Greg K. on

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I showed up a little after closing time. The folks at Knights took the extra time out of their busy day, to help me after hours, to get a trailer, do the paperwork, and help hook it up. OUTSTANDING customer service! Well done, Knights, well done!

Thomas M. on

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lonnie s. on

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Nothing

Westen K. on

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Vince S. on

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Larry B. on

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Everything just went so smoothly with u haul on both ends. Aberdeen to watertown.

NANCY L. on

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joel r. on

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Fast drop off service

Jean L. on

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larry b. on

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James P. on

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RAUL R. on

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Great service, even though I got in 5 minutes until closing.

David B. on

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garry h. on

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Excellent people to deal with!

ed c. on

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Trish M. on

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The company itsrlf needs to be more price competitive for moves long distance such as Budget.

Trish M. on

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Extremely helpful people

CLAY F. on

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Madison P. on

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FREDIE A. on

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Midwest work ethic and hospitality excellent.

Timothy S. on

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Scott P. on

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angelia b. on

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The people were so kind and helpful. We could not get the lights working and they went above and beyond to assist us. We even offered to pay for the extra work it took to get everything working, but they would not take anything. Haven't had that type of customer service in years, it was such a pleasure doing business with them and we will definitely be recommending them to everyone.

Donn F. on

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Donald D. on

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ERIC B. on

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jay b. on

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jason h. on

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Very good service.

Rochelle R. on

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Walter S. on

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Chris A. on

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Tim S. on

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Excellent service with good customer care. If you ever rent a uhaul I would recommend these guys again and again.

michael d. on

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Gale G. on

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the best

Lacey M. on

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The employee had charged me for four days at the time of picking up the truck. Once I went to return the truck I was told that I needed to pay another $170.xx on top of what I had already paid three days prior. So needless to say that this is my first back experience with this company which says a lot because anytime I need to move I always use Uhaul, but after this I will most likely be using another company because I don't think it is fair that I get charged twice for four days and still expected to pay the remaining balance of $170.xx Not happy with the costumer service nor the employees of the Uhaul at Knight Towing in Aberdeen

steve m. on

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Cold and snowy day but Brent was very friendly and helpful and it's always great to be greeted at the door by a super friendly and Big chocolate Lab . Thanks Brent

Jeffrey F. on

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Gale G. on

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great people

Shannon W. on

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CAL W. on

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Great!!!

margaret s. on

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on line return process was terrible. very difficult to utilize the web site. I eventually just gave up.

DON D. on

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Clyde L. on

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Gary P. on

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joeseph s. on

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Eldon W. on

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rhonda b. on

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Jacquie L. on

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jeffry s. on

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karen c. on

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Place was filthy, no clean place to sit, not very friendly at all

Bartt N. on

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mike t. on

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I was glad to see that they are building a new office, as it was difficult to find the entrance to the present office.

DOUG J. on

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great customer service.

Kenneth S. on

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All good

Gale G. on

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The best, Friendliest , service.??

Greg S. on

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Very good drop off. I was only there for a few minutes, This agent knows the system well, and made the drop smooth and easy. Thanks.

Rickey H. on

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jim g. on

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jamey s. on

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Amazing service to the patrons and equipment . will definitely reccommend to a friend