The only positive things were that a really friendly customer support person helped us and then a really friendly worker from a storage facility helped us. The app is terrible to navigate and not super intuitive. A person at our original pick up location told us we could pick up after our time as they are 24/7, which was a lie. Kodiak’s staff is the only reason we were successfully able to use a U-Haul product as we intended today. I’ll rate them 5 stars because they accommodated us but our first attempt was miserably underwhelming.
Daniel C
Customer Reviews for Kodiak Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and proactive communication.
Andrew SConvenient and friendly service!
Alexander FI dropped the truck off after hours, but there was no issues
william oGive them Jacks for their Trailers so People don't have to break their backs to hook and unhook trailers. And that's not on the dealer that's on Uhaul corporate.
JESSE PNo personnel at this location. Online drop-off service was good. Easy parking for dropping off trailer
DOUGLAS HThis U-Haul location was great to work with. They were helpful and courteous. We will definitely rent from them again.
Rob Tnothing
David R