Customer Reviews for Kody Food Mart No 2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kody Food Mart No 2

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bruce V. on

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Customer did not leave a comment.

Jennifer C. on

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Have someone knowledgeable

Daniel B. on

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Customer did not leave a comment.

David Y. on

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very good

Mary L. on

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Customer did not leave a comment.

Randolph N. on

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Wash windshield and mirrors

Mayra S. on

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Brian F. on

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We had a horrible experience renting this vehicle. When we arrived to our first location the owners of the storage facility said they've never even rented anything other than pick-ups. Then, U-Haul sent us to another location (a feed store about 12 miles away) and they said they've never rented U-Haul vehicles, at all. Finally, we ended up at this location (Kody Food Mart) after driving around Ocala to two (2) other locations. Everything was booked online and the experience was not a good one.

Sophia A. on

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Andrea Q. on

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First I rented online for 8am, received email confirming all the details with instructions to follow when I went to location to pick up with my mobile phone because location will not be open till 10am. The day before I receive a call that this location does not offer mobile pick up, to either pick up somewhere else (was going to cost me more money becase of the miles) or cancel. I got to location at 10am and the person arrived at 10:20am

Yasmin J. on

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Nelson R. on

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rene P. on

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Gainseville Fla would not allow one way rentals. Had to drive 1 hour to pick up a much larger than required unit. Frustrating.

Scott W. on

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The attendant was very slow and more concerned with servicing the customers in the gas station than assisting me. It took about 20 minutes for him to complete the paperwork even though i did the online check in. After complete, he said I can go around back and pick it up. He did not assist. The area where the trailer was parked was not a good area. When I lifted the trailer to hook it up a man (that had been living in it) stumbled out of the back of the trailer. He was intoxicated and confused. There was trash front he man left in the trailer and it smelled awful. I left in a hurry and had to clean and wash it out when I got home. I was not happy with the conditions at all, especially with a pregnant wife in the car with me.

JAYNE D. on

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We dropped off 7/2 at 10pm as he was closing, we watched him leave, so we had to come back the next morning, since due date was 7/3 at 8 am. He was not there and the worker would not check us in because she did not know how. She called him, he said we had to take the trailer and truck apart and around back or he would refuse to check us in. We should have just left it parked blocking his business, but we did not, we parked where he asked. If he's going to accept uhaul he needs to train his workers. His bullshit caused us a lot of time and hassle.

Barbara C. on

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I arrived a few minutes early to find nobody there to help OR speak English!!! It took OVER AN HOUR for someone to arrive-and then despite I had done express check in-it still took forever! I’ve used uhaul b4 & never had problems like this-it’s a convient store-they insisted on waiting on other people despite the fact I had been there waiting! This place needs to loose their UHAUL privileges!!

Kathrine T. on

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The man was rude. And condensing. He only spoke to the man that was with me. I was the one renting the truck. Also had to wait 45mins to get the keys. Won’t ever go back to this location again!

douglas M. on

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Very rude, horrible part of town to go to. Extremely disappointed

John S. on

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Customer did not leave a comment.