Our pick up time was noon. The trailer wasn't ready & my 70 yr old husband had to walk up a large hill on a very hot day to an auto parts store to get the hitch, ball & electrical connector for lights for the trailer. These should've been available to purchase at the rental shop.
Jack A
Customer Reviews for Kolor Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went well, the vender was very supportive and helpful. Typical conditions as it is basically outside in the various elements. thanks again for the service and equipment.
RODNEY WThe business was lacking in overall assistance. The staff were very polite but they were unable to answer basic questions. Overall, this site does not appear to represent the service experience that U-Haul demands.
MICHAEL D