Customer did not leave a comment.
Arturo D
Customer Reviews for Krankys ATV & Cycle Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were extremely helpful in assisting me. He explained how to use the trailer properly, I used it and returned. Fast and easy.
joe mTodd was polite helpful and knowledgeable. Many thanks.
Richard MEasy pick up & return. Friendly service.
Bill JI will defiantly use this location again
Michael HLocation manager was very helpful and friendly, would recommend to relatives for sure.
Lawrence NThe drop off location was excellent, the representative was very nice, and our UHaul experience, overall, was excellent!
DONALD HExcellent service at this location
HENRY DHad inventory. Super friendly. Quick service
Christopher PI didn't see where you need to improve anything. Everything was top-notch. The gentleman was very polite and everything went well. I would recommend this location to anybody.
RICHARD MGreat people!!!
Todd DThey are very nice people at this location.
Jason GOwner was a great guy. Thank you sir!
Jose VNothing to do with the pickup location, but the app wouldn't search for the location, barcode wouldn't scan, even though I tried it about 10 times and the price coming up to the merchant was not the price I was quoted but the gentleman who helped me was extremely nice and accommodating. He called U-haul and everything was straightened out.
Valerie SPicked up the trailer on Saturday and the man was extremely helpful in getting everything connected. He had a pleasant attitude through the whole process.
Jack CBest guy around to rent a U-Haul from. Ive rented plenty. He is by far the best.
Nicki MPlease fix the app it has glitches.. or have your network admin and his staff work on your network servers for the app and webpage both me and the business had connecting issues. He had to call into help with the rental information
Robert SStaff was great!!
RICHARD AGentleman there was awesome.
Charlisa TWe received a call from Uhaul and had to change the drop off location.
RANDY AAs stated previously, great assistance checking in early (prior to 8am) and attaching to auto transport trailer.
Peter LThe movers/loaders were the worst. I have much damage to many pieces of furniture as they didn't use the 24 blankets provided. Simply awful. I wouldn't recommend them to anyone, not even my worst enemy. Soar Sky High, that's their name. The absolute worst. Do not use.
JEN SNothing excellent service
KATHERINE SThis is my 2nd time. This place makes the process simple and painless. Highly recommended!
Cheryl GBill the right amount of $ to your customers instead of ripping them off! Have a good day!
Kevin SThis is where I picked it up. I rented from the new place in Apache Junction and both places people work great
Jim BHave someone in addition to the one person there to help. We were one of three customers and it took 30 plus minutes to pick up
CHRISTOPHER BThe truck was clean and nice. The tie down points were great on the Silverado. The running boards made it easy to reach over and attach the straps. The load bar at the front of the bed would protect the passengers and truck if something moved. The usb ports in the das made it easy to charge our phones on an all day ride. I was very happy with the rental.
james rTodd was/is awesome.
Peter LExperience was wonderful and the gentleman made pickup and drop off extremely easy. Wouldn’t hesitate to rent from this location again!
SHANE PFriendly and accommodating.
james rExcellent experience.
William KHe was the one that discovered the lack of brake fluid.
Mike PThe drives side wiper blade arm feel off during a rain storm while i was driving made for a scary ride
Phillip W'All was very professional! Thank you!
John FWorked out perfect.
Jerry BGreat rental! In and out quickly. Friendly!
STEPHEN WExcellent location and very helpful.
Michael SI rented a truck from a U-Haul location located in Apache Junction, AZ who misrepresented the beginning odometer reading as 11 miles more than it actually was. Thankfully, I took a photo of the odometer reading when I got the keys and entered the truck. However, when I returned the truck and showed the manager the discrepancy and the odometer photo, he claimed there was nothing he could do and that all I would need to do is email him the photo and I would be refunded... which I did that same day. That was two months ago. I have never been emailed back and never refunded. BEWARE of this scam by NOT accepting keys to anything until only AFTER first verifying with the manager the starting odometer reading he places on the contract!!!
Brent MThis was the 4th location I was given as a pick up location. He was so amazing and helpful! The first three that I was given were not open even though the representative said they would be. It was an extreme hassle to get this truck and I ended up with a 15' truck instead of a 10' truck that I reserved because that was the only size available at this location. Not impressed with UHaul- impressed with pick up location.
Carlyn HGreat and fast service highly recommend!
Dalton RI will be a return customer at this location!
William Cthanks
GENE MIt went very smooth he was genuinely helpful and extremely Pleasant
VIRGINIA LEasy check-in and return, no issues
KIM CThe $19.95 price for a truck is very misleading. By the time all was said and done I spent almost $50 to rent the vehicle for one day. Also, the truck was pretty dirty. Like someone had taken it off road in the mud.
Claude W