Customer Reviews for Kuna Caves Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kuna Caves Storage

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Dan K. on

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Customer did not leave a comment.

jordan B. on

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Make sure the cabin of the vehicle is completely empty. We found a random texas roadhouse bag,

Kristin A. on

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Bradford H. on

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Awesome experience. The girl there was so nice. Will definitely tell our friends what a great it is!

Paul W. on

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Douglas G. on

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I lost the key. We searched the old house. We searched the new townhouse. I called every store and restaurant we had visited. I raked the leaves off the front yard. Nothing. I tried multiple times to contact the U-haul Roadsde Assistance people, but wait times were huge. I finally hired a locksmith get into the front of the truck to see if we locked it inside by mistake. No luck. He offered to make a new key. He said that other companies had the key code engraved on the truck and that made making a new key a simple matter. Since U-haul did not, He had to use a pick and it took over an hour to do, plus we were clear out in Melba, so his travel time was over an hour. I thought $100 was a good deal!

Jorge F. on

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Staff was very courteous.

russ S. on

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Gregory W. on

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Alan B. on

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The agent I dealt with went above and beyond her job. I would go back to that location any time in the future.

lee S. on

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DAVE M. on

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Nicholas Y. on

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The woman who helped us was extremely helpful and enjoyable to chat with. (I'm sorry but I can't recall her name. She was on shift at the Kuna Caves location at 9:30 am on Oct 4th.) We will definitely be recommending this location to our friends! Thank you!

Richard E. on

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Brenda R. on

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Jake L. on

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Richard W. on

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Candace was very helpful and a pleasure to work with. I can see no way to improve anything.

Jesus A. on

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The girl at the front desk was very funny and knew what she was doing. Thank you.

Richard S. on

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crystal S. on

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Corey J. on

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Please ensure the temperature control is working properly prior to letting the renter depart the premises. We rented a 26' moving van in Kuna and drove 165 miles to Burley. The outside temp varied between 90 - 100 degrees between these two cities. The AC did NOT work the entire trip. Makes for a very uncomfortable drive! To add injury to insult, when we dropped off the unit, the gas was 1/8 below the point where it should've been. To think we were given a faulty vehicle to begin with, and then we're going to be penalized with a $53 charge to put in 1/8th tank of gas is just ludicrous.

Jack T. on

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Ed W. on

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The gal was helpful

Mike H. on

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The Kuna U-Haul and storage facility is a well managed operation. We have enjoyed working with Candace.

Steve B. on

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Everything was perfect

Stephanie M. on

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Candice is a super friendly and helpful person!! Customer service was her number 1 priority! I will definitely recommend to all needing uhaul services!! Thanks

brianna L. on

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Daniel T. on

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This has nothing to do with the rep there at this location. I am very upset that when I call customer they disconnected the call twice after half an hour wait for them. Making this move was dangerous for the public and the fact that I had to fight the latch and injured my hand trying to get unstuck from the top of the uhual truck was the reason I was calling customer service I expect a representative to call after reading this please!

Matthew M. on

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Nothing at this time

SCOTT B. on

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Staff did an outstanding job helping me with my trailer rental.

Claudia V. on

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joseph J. on

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Mary P. on

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DEWEY F. on

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