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TIMOTHY W
Customer Reviews for Kwikpick Lock And Safe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This review is not in reference to this specific location. The check-in process was very difficult and unpleasant. The system/app was down making it impossible to get my keys. We rented moving blankets that were not included with the truck and there was no one available to correct this. We had to purchase moving blankets last minute to protect our furniture. I wasn't able to select my preferred check-in day when booking the rental. This caused extra charges on the overall price. Overall, the "digital" experience was a nightmare.
Jacob MPerfect. Great customer service on a phone call. Wish it would have been cheaper. Moving a person with terminal cancer.
STEVEN SIf they could clean the windshield and mirrors would be my only negatives. Minor
George J