Customer Reviews for La Central Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of La Central Market

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Jim S. on

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Don't advertise a $19.95 rental if you are going to automatically add a $28 "Safe Move Plus" fee. The purpose of this fee could not be explained by your representative and I had no option to decline. I assume it's just an unethical way to jack up the price. Bogus.

Lauren M. on

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The truck had trash in it from a homeless person who slept in it from the night before. The lot for the trucks was also filled with trash.

Tommy C. on

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This Uhaul charged me approximately $1100 on over the course of 3 days on a 4 hour rental that I did not put mire than 20 miles on. After several complaints they said the charge would be reversed in 3 business days it has now gone on for 11 days and in that time they put another $71 on my card. I placed a file report on the issue, was told I would hear back in 2 days and have heard nothing in over 8 days. This is the worst experience I have ever had with UHAUL and know I will never use you're services again.

Erika B. on

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Customer did not leave a comment.

Alex M. on

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Customer did not leave a comment.

terrance s. on

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This is a horrible location. It looked like people were living in the back of some of the rentals. The lot was not well maintained and had abandoned cars mixed in with the rental trucks. No drop box for the keys, so I turned them into the owner of the store but not sure he even knew where the keys went.

Aaron S. on

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Customer did not leave a comment.

John S. on

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The place I rented the truck from would not accept the return.

Jacquie D. on

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The truck was clean in the cabin and in the storage, but the tire pressure was low, and I didn't have the time to be able to deal with it. It didn't affect the use of the vehicle, though.

RICK F. on

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Use an actual haul center not a minimart

Nickolas H. on

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This is a liquor store in a bad neighborhood. Homeless population sleeping and hanging out in the UHaul trucks in the back alleyway parking lot. They had trouble finding the reservation and equipment, but once they did.. no receipt printout or vehicle inspection, equipment covered with some sort of grease and filthy, and the truck was almost on empty.

Jonathan R. on

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Customer did not leave a comment.

Matthew M. on

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Customer did not leave a comment.

Jeffery S. on

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Customer did not leave a comment.

Nicholas g. on

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No Uhaul Rep, she didn’t know how to get ball hitch to lock, had to ask a random person to help me jump on the hitch hoping it would lock into place. Plus the location and how everything was set up was atrocious, I had to help push the trailer back into its spot because there was no room to pull it out or put it back in, Penske offers military discounts aswell. My first and last time using Uhaul.

Derrell C. on

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Customer did not leave a comment.

TIMOTHY P. on

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Very poor location. Manager had no knowledge of how to unhook the trailer. The place was just a convenience store with a small parking lot out back. Very poor representation of UHAUL.

France H. on

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I drove for 31 miles in total and was charged for 4 gallons of gas.

Matt K. on

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To Whom it May Concern: Please look into my current claim that’s on file. I’m extremely dissatisfied with UHauls ability to execute quality customer care. Even after “Daniel”, Uhauls customer service traffic representative, making claims that yes in fact my situation was Uhauls error and a result of erroneous information listed on the website, I was not provided with a credit or refund for the inconvenience of additional expenses incurred.

leslie r. on

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Customer did not leave a comment.

Erica F. on

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I was nor given a copy of the vehicle contract and the email I was sent did not have a copy of it either. It would have been nice to have a copy of the contract in case something went wrong. The cab of the truck was sticky with a previous renters spilled drink.

Michael S. on

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Customer did not leave a comment.

davina l. on

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The customer service isn’t great at this location. But she tried.

A B K. on

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Customer did not leave a comment.