No improvement needed. The service was great !danny M.
Customer Reviews for La Grande Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Hannah R.
Customer did not leave a comment.Michael N.
I just called to complain about my experience, and I waited on hold at your customer service number (800) 468 4285 for one whole hour, only to be disconnected before getting through to anyone! That is terrible. Who hung up on my call? I had a terrible experience and want to tell you all about it, so call me back. I am not waiting another hour for nothing!Gracia R.
Customer did not leave a comment.BRIANNA B.
Stop gouging!!! $.99 a mile is shameful!Brian J.
u haul promised a discount for not having the kind of equipment I had reserved. I had to drive in a snowstorm to La Grande to get the truck, then drive back to Enterprise to loafd and pick up the auto transport, then back to La Grande to load my car. Personnel we new and not trained on paper work or car tiedown.JOHN F.
easy check out. Very friendly staff.Diane G.
Customer did not leave a comment.Cole S.
very friendly and accommodatingGERALD M.
The people did not know what they were doing, multiple people were taking photographs of my ID card with their personal cell phones, I had to hook up the trailer for them, and they did not have the wiring adapter to allow me to leave with a working trailer.Paul E.
I had a hard time with picture uploading. The rest was good.HOLLY S.
Customer did not leave a comment.William J.
Customer did not leave a comment.SARAH KATHERINE S.
Great peaple to for u haul dealer can't go wrong with them .MICKEY JOE M.
It can't happen because of the way the business is but having the trucks closer to the office would be niceJeremiah L.
Had to pay for an extra day because they were closed Sat and Sun. Did not need it for three days.LARRY ALVIN F.
Customer did not leave a comment.DENNIS H.
Customer did not leave a comment.ed S.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.Judd M.
Customer did not leave a comment.Howard R.
Customer did not leave a comment.Jeffery T.
Customer did not leave a comment.Gary K.
Was asked to take it to la grande and then I got charged for extra miles!!! BullshitAmy C.
The furniture pads smelled of cat urine. There were several that we were unable to use to protect our furnitureWilliam P.
Customer did not leave a comment.Chad R.
Customer did not leave a comment.Justin C.
Customer did not leave a comment.Alejandre D.