Customer Reviews for La Pomona Market
(U-Haul Neighborhood Dealer)

32 reviews

1076 W Phillips Bl   Pomona, CA 91766
(Hamilton and Phillips Bl)

(909) 623-0462

Office Hours

  • Mon-Sun: 9 am - 8:30 pm

Services at this Location:

Contact Us

(909) 623-0462

1076 W Phillips Bl
Pomona, CA 91766
(Hamilton and Phillips Bl)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am - 8:30 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent customer service. Very helpful peoples.

Saumil p 
Rating:
3.0

Customer did not leave a comment.

JOANN S 
Rating:
5.0

Customer did not leave a comment.

Keiry R 
Rating:
5.0

Everything was alright just the car was dirty from the bed back and the truck when I start driving it to the freeway start shaking all the time

Antonio C 
Rating:
1.0

My reservation was at 12 and I didn’t even get to see someone for like more than 15 minutes. I had a time frame and I was late arriving due to the process. Also I wasn’t told there would be a charge for extra miles is what they said. I didn’t know that I had a limited amount of miles to go because the staff didn’t explain.

ERNESTO S 
Rating:
3.0

Customer did not leave a comment.

LORETTA R 
Rating:
2.0

Truck they provided me was dirty and had bird poop all over, suspension wasn’t so good and it felt rumbly no ramp provided in the truck. They also overcharged me when I paid the correct amount of gas for the truck and didn’t give me a receipt so I know what they charged me for

KURT K 
Rating:
3.0

Clean the windows and mirrors before renting it out to the next customer.

JESUS E 
Rating:
5.0

Easy, fast and friendly

ALMA B 
Rating:
5.0

Customer did not leave a comment.

Omar S 
Rating:
5.0

Excellent, hassle free smooth transaction with great customer service.

Kuo-Hau F 
Rating:
2.0

Uhual was rented out dirty, with problems (warning light for Fuel Intake) and an empty tank of gas. Location did not have enough furniture pads per the reservation and sent me to another location to pick up the remaining ones. Owner tried to give me the wrong dolly and argued that was the size I rented when I had the reservation on the paper and was showing her. Owner at location struggled with communication due to language barrier.

Tyler P 
Rating:
3.0

Customer did not leave a comment.

Craig M 
Rating:
5.0

Customer did not leave a comment.

Rosendo A 
Rating:
1.0

They tried to charge me for cleaning and fuel when I brought the truck back cleaned and fueled. Then they did not fix the charge until I contacted the regional manager

Kenneth B 
Rating:
5.0

Best U-Haul location yet. Help me throughout the service

ARMONDO L 
Rating:
2.0

Clean the vehicle and make sure there is a full tank of gas.

Todd C 
Rating:
5.0

Great Job

aurelio c 
Rating:
3.0

Customer did not leave a comment.

Anabella M 
Rating:
1.0

They charged me for a cleaning fee when it was not clean when I originally got it. I will be disputing that with uhaul.

Bayley D 
Rating:
5.0

Customer did not leave a comment.

Maria R 
Rating:
4.0

Customer did not leave a comment.

phil C 
Rating:
5.0

Customer did not leave a comment.

Nelly D 
Rating:
3.0

Customer did not leave a comment.

keith c 
Rating:
5.0

Customer did not leave a comment.

anthony h 
Rating:
5.0

Nice place

TRACY D 
Rating:
5.0

Customer did not leave a comment.

Uiuskhan K 
Rating:
1.0

The truck was leaking antifreeze. The place where I got from told me call the #1866… I was putting antifreeze the place where I dropped it off the guy told me we can’t reverse you nothing because is not my problem. Bad experience.

Jose M 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

Customer did not leave a comment.

Kylee H 
Rating:
4.0

Customer did not leave a comment.

BRITANN R 
Rating:
3.0

Yes because the area manager was excellent. Kyle. The guy helped me was so nice and sorry for all the problems I had to go through. But the place it’s self is hooked up to a liquor store and that was confusing

Jessica h 
No reviews have been submitted for this location.
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