Large aggressive dog that was thankfully kept behind the glass door but the people didn’t come out to check in the equipment. One was in pajamas and didn’t speak English. Took them a while to come to the door for instructions on where to drop off the equipment. Unsecured drop off. All around uncomfortable experience.
MICHAEL K
Customer Reviews for La Villa Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ball Coupler on trailer tongue was LOOSE! On rough roads this thing rattled around so much it sounded like there was someone inside the trailer with a hammer trying to beat his way out! The trailer coupler called for a 2” ball which is what I had! Still the was a lot of “slop” between the ball and coupler. I think it needs attention! I would hate for it to come uncoupled on someone.
Dean BThe person who helped me was excellent!!! Highly recommend
Lydia PNo room for the size of trailer. Crowded area. Not clear where to put it. Looked like an abandoned hotel. Where I picked it up, it was a great place for U-Haul. The drop off location is not right for your service.
RICHARD EExcellent
mary s