Customer Reviews for Lacey Express Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lacey Express Storage

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Manuel S. on

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I have rented vehicles twice and have ALWAYS received outstanding service.

Melanie W. on

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I would like a full refund do to the fact that my life was put in jeopardy as well as my wife's during the trip. The truck we got was not ok and because of it we almost crashed going over the pass and what should have been a three hour trip ended up being a 12 hour trip. So Def not satisfied with our services from u all. And feel a refund is in order.

JEREMY M. on

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John F. on

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Just make sure the truck has good wipers

Jacob S. on

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Ryan was great! Made it easy and quick!

Karen K. on

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sharen L. on

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BAILEY E. on

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Very easy return, great service

Kathryn B. on

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It’s a little hard getting in and out of the facility

Vicki G. on

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Alfredo R. on

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Michael S. on

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WILLIAM K. on

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CONNIE T. on

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Very pleased with professional staff and service. Also rented a 10x10 storage unit. Would certainly recommend this location!

ryan J. on

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JEANNA W. on

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Jessica B. on

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Joshua A. on

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renee M. on

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You were friendly and polite. That’s great.

Russell C. on

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Ashley was very helpful and professional in setting me up with a storage unit.

Terry L. on

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Carlos L. on

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Christopher J. on

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Attendant was great!

Peter A. on

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liane J. on

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I was told my brother could come the day pruor and bring his id for the rental, he is a teacher so he left on his lunch/planning period and came down to be told no he can't do that by another staff member. Be consistent he wasted his time.

Mike K. on

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The person at the counter (name tag said manager) was unfriendly, unhelpful and rude. Change that and you've got a winner.

Evan F. on

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Shaun S. on

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Jennifer C. on

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Ed M. on

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Eric R. on

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daniel G. on

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Gary R. on

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The employee was very helpful.

LASZLO B. on

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Excellent service!

Randall K. on

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Pat K. on

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Somewhat rundown looking and hearing about two break ins in a month didn’t make me feel super secure moving my things in there. The customer service people were very helpful and friendly though.

ELIZABETH P. on

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I appreciated that this facility wasn't huge and I got easy access to my unit. I always had very positive interactions with the staff - they were super helpful!