Customer Reviews for Lake County Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lake County Mini Storage

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Joan V. on

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could not be better

mark B. on

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Teresa L. on

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Katherine H. on

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Gabriel M. on

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JAMES M. on

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Pat was greatly appreciated. He helped set up the trailer and lights. Went above and out of his way to help. Thank you.

Jeffrey P. on

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Joseph B. on

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Zachary M. on

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Robert Q. on

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n0 need for improvement,,,,,very good service and clean,,,very helpful

Patricia R. on

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This is my favorite place to rent moving equipment, or a truck. The people who work there are always a pleasure to do business with and their trucks don't smell.

teresa H. on

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One of the best locations it have had the pleasure of dealing with.

randall C. on

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The drop off location was a little muddy and tight but the agent was very helpful, and quick at getting the trailer disconnected and providing the documents upon the return.

Gary F. on

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Shannon M. on

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Pat and Kricket are the best and so helpful! Love the family farm feel you get when you are there! And their daughter Kindsey is the most awesome kid ever!!!!

Andrew G. on

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Andrew G. on

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JAMES T. on

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These guys are great people. They are one of few that actually make uhaul look good. Regardless of where you are in Lake County CA, Lake county mini storage is THE ONLY place to should get uhaul equipment from.

Jennifer S. on

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The Manager of this location(Patt) offered me a free day and then tried to charge me for it, then charged me $25 for a cleaning fee when I did sweep out the truck, and the front seat was covered in dog hair. He has 2 dogs and I believe he has his dogs sit in the truck to get hair all over it and then charge people like myself for it. Also he has his granddaughter in the small office/room with him and treats her Rude in front of customers by asking her to do cartwheels in front of customers in the office. She was clearly uncomfortable and said she didn't want to and he forced her to in an angry manner and it was all just wrong and innappropriate. I made a complaint about being charged for a cleaning fee when he have us a dirty truck in the first place. I'm shocked he is in charge of Uhaul in any way, he is a con artist and bad for business.

Bryan H. on

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Paul H. on

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Cricket and Pat are the best when it comes to my needs from U-Haul. Of all the U-haul centers I have used across California to New Mexico these guys are the best.

Cherry C. on

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David W. on

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Simone T. on

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janna O. on

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At first I was annoyed that the equipment was so far away, requiring a 40 min round trip added to an already long day. But the manager at the Lake site was so friendly, knowledgeable, and helpful! Made all the difference - thanks again!

cheryl P. on

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This location is a farm setting with lots of animals from birds to pigs. Very charming as I am a huge animal lover. When we arrived my Mom as getting out of my car with her small service dog. And very soon surrounded by 5 dogs of varying sizes. The larger became somewhat aggressive and growled and appeared to snap at my mom's 8 lb dog and for a moment I thought it would turn ugly. The part that upset me it was the owners response. " Well it's her Place". No it was public Customer Space.

john E. on

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Pat Stansberry knows his stuff. Regardless of waiting customers, he takes the time to go over everything. He's courteous, knowledgeable and customer focus. I would go out of my way to rent here again.

Connie D. on

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Great guy there in Nice! And the farm animals came right up to you. Just as friendly as could be. The whole time there was a pleasure.

Rebecca C. on

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Customer service was absolutely fantastic! He was very thorough with explaining the paperwork and educated us on locking and unlocking the truck. He was a joy to work with and would come back again just because of him! My brother and I felt welcomed at hello and left with smiling faces at goodbye. We give him 110% for amazing customer service.

JMichael K. on

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Sari'Marais T. on

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Friendly, excellent service.

gregory P. on

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