The actual place I finally got the Uhaul from was fantastic but the Uhaul corporation is one of the worst run things that I have ever experienced in my life. I had a date to pick up for two weeks and it was switched three times during those two weeks which wasn't a huge deal. When I finally went to pick it up though there was no Uhaul at all for me. They didnt seem to care and told me to to drive 2 hours away to get it when I have had this reservation for two weeks. Thankfully I found a local one but I will NEVER use Uhaul again.Melanie R.
Trailer Rental & Towing in Nice, CA at Lake County Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Nice, CA 95464
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Staff was very polite and professional knew exactly what I needed it was a totally hassle-free experience I would recommend that everybody uses them I will use them for any and all rental needs I have thanks Lake County Rental for a great experience it was a pleasure doing business .GlenGLEN N.
Amazing service with excellent customer care definitely the best uhaul service I have ever received.Chris K.
Cricket was very sweet/friendly. I told her that I didn't have a broom to sweep the truck. She told me not to worry she had a teenagerâ€¼ï¸Marie J.
Very accommodating and helpful!RONALD H.
Wonderful customer serviceCHRISTOPHER M.
Pat is one of the most helpful and friendly U-Haul owners we've ever encountered! We'll definitely use him as our first choice again!Cristina S.
The website said that a truck was available in my area, but minutes after booking I received a phone call telling me that the closest location was 60 miles away. Hard to believe that the entire bay area didn't have a 20 foot truck.Randall C.
This was the best drop-off I have ever had!!!Michael L.
Don't change anything. stay the way you are,,,,,GREAT...DALE G.
Don't go here unless you like farm animals, bird shit and rude customer service. There's wild animals running around wild everywhere, there's loud annoying birds all over the office. Not to mention the smell. And know one was wearing masks, and there's no room anywhere for social distancing. I don't even no how this place is open! Don't go here unless you plan on spending more money, this office specifically will try everything to over charge you or up sell you. They rented my reserved truck to someone else, but in my name, had me wait around for an hour. Just to tell me â€œthey screwed up, there computer shows I already picked up the truck. Somehow they rented the truck in my name but gave it to someone else. Oh, but wait ten more mins, someone's driving a truck back nowâ€ meaning another hour before I'd get a truck. The hole time there trying to charge me for both trucks.Robert C.
Nothing really. Staff was nice and knowledgeable.nicole D.
This review is not for the location, service was great there. I did however request to pick up at a different location that was 20 miles closer to my home. I had to pay for an additional 40 miles that I didn't plan to. When uhaul changes the location, it may be more courteous to include a discount.Janet N.
Uhaul directed me to a site that didn't have anyone there and I was one of three waiting for a proprietor. Fortunately for me my original reservation was at Lake county mini storage and I had gone by to discuss getting my truck in advance of my move. Even though they were closed on the day I went in I was assured that in the event that U haul corporate reneged on my reservation they would assist me even though my pick up day was a day they would be closed. I can not thank them enough for going above and beyond to help me when it looked like i might be without a truck for my move.Steven S.
I was over charged on milage and renal fee. They said they lost a rental because I got there late so she charged me for that. And then she said a few mins.blater she had it rented out . I was there on time she wasn't there. So that makes me late. I don't know why people have to lie and cheat. Oh did I tell you she had a huge pig in the office.Christine D.
consistently excellent servicedale G.
The person running the Stokes Ave location was incredibly nice and helpful. However, the fact that the location was 3.5 hours from my preferred pickup location was completely unacceptable. My spouse and I were both forced to take an unexpected vacation day to drive a total of 7 hours to pick up the U-haul. We were discounted $100, but this does not come close to covering the gas + time spent driving + lost work time/last minute canceled meetings + stress of driving when we should've been packing up the apartment. There is a good chance I will never use U-haul again because of this experience and I've already recommended to 3 friends that are also moving in the near future to go with a different moving company. Everyone I've talked to about this experience so far has been appalled by the customer service and experience.Oliver T.
Great people and great service!ANTHONY B.
The utility dolly was broken, strap torn unusable and the other dolly was unusableMandy W.
U-haul needs more equipment in this location.ERIC C.
Lower your cost for frequent users.dale G.
I didn't no they had after hours drop off at this location so I was a day late bringing the U-Haul back and didn't think it would be that big of a deal I would just be charged for an extra day it's happened to me in the past and you guys are usually great about having customer serviceâ€¦ The lady location called me at eight in the morning and started yelling at me and telling me she was going to send a tow truck to get the U-Haul and I was going to have to pay for it then she proceeded to tell me that somebody else had the U-Haul reserved and if I didn't have it there I was going to have to pay 50 extra dollars for their cancellation fee ...Robert A.
Great office helpColleen C.
genuinely nice people who are a pleasure to work with.John E.
I would not go anywhere else in this area to rent a u haul . The service is awesome . Everyone that I have met while renting a u haul has been Very friendly and accommodating. One time I was even given a ride home . I love this place I feel very comfortable when I go and it is a very welcoming place . And they are animal lovers . Word of mouth travels fast . Pass it on . Thank youMary P.