Customer Reviews for Lake Orion Equipment Rental
(U-Haul Neighborhood Dealer)

1,933 reviews

237 W Clarkston Rd   Lake Orion, MI 48362
(& M-24)

(248) 693-2233

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/15/2025: Closed
  • 3/16/2025: Closed
  • 3/17/2025: Closed
  • 3/18/2025: Closed
  • 3/19/2025: Closed
  • 3/20/2025: Closed
  • 3/21/2025: Closed
  • 3/22/2025: Closed
  • 3/23/2025: Closed
  • 3/24/2025: Closed
  • 3/25/2025: Closed
  • 3/26/2025: Closed
  • 3/27/2025: Closed
  • 3/28/2025: Closed
  • 3/29/2025: Closed
  • 3/30/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(248) 693-2233

237 W Clarkston Rd
Lake Orion, MI 48362
(& M-24)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/15/2025: Closed
  • 3/16/2025: Closed
  • 3/17/2025: Closed
  • 3/18/2025: Closed
  • 3/19/2025: Closed
  • 3/20/2025: Closed
  • 3/21/2025: Closed
  • 3/22/2025: Closed
  • 3/23/2025: Closed
  • 3/24/2025: Closed
  • 3/25/2025: Closed
  • 3/26/2025: Closed
  • 3/27/2025: Closed
  • 3/28/2025: Closed
  • 3/29/2025: Closed
  • 3/30/2025: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great location, friendly and helpful staff serving the location (Lake Orion, Clarkston location)

COSMIN C 
Rating:
5.0

Customer did not leave a comment.

JOHN R 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
4.0

Customer did not leave a comment.

CARL P 
Rating:
5.0

They are great guys and easy to work with. Greg

GREGORY A 
Rating:
5.0

Everything went as good as it could. The staff member actually saved me by recommending the next size trailer up, which I'm really glad he did. The two staff members were great guys, very honest and regular down to earth guys, we started talking about odds and ends stuff and had a great conversation, it felt like I was talking to a long time buddy

THOMAS J 
Rating:
5.0

Customer did not leave a comment.

CALEB M 
Rating:
1.0

Sheet of ice. U-Haul made me drive over an hour out of my way to drop off the truck at this location and did not even offer me a discount or anything. Terrible service all around.

RILEY M 
Rating:
1.0

Don’t make us park on an undriveable sheet of ice. Also why do I have to drop everything off an hour from my destination? Budget and Penske never make it this difficult or annoying to rent from them.

Riley M 
Rating:
5.0

Customer did not leave a comment.

DUNCAN R 
Rating:
5.0

Customer did not leave a comment.

Christopher T 
Rating:
5.0

Customer did not leave a comment.

PAULA A 
Rating:
5.0

Best Uhaul location!

MICHELE P 
Rating:
5.0

Customer did not leave a comment.

JOHN R 
Rating:
4.0

Customer did not leave a comment.

JASON E 
Rating:
4.0

Customer did not leave a comment.

ROBERT P 
Rating:
5.0

Customer did not leave a comment.

ADAM S 
Rating:
3.0

Returned truck after dark, no lighting in very dark lot.

MATTHEW K 
Rating:
5.0

Cool people working there. Will help in any way and an overall great experience

PATRICK P 
Rating:
5.0

Customer did not leave a comment.

LELAND R 
Rating:
5.0

Nothing. Great service

RONALD R 
Rating:
5.0

Customer did not leave a comment.

RANDY G 
Rating:
2.0

Not set up for after hours trailer drop off. There were no wheel chalks available to secure the trailer to prevent rolling.

JOSEPH B 
Rating:
5.0

Customer did not leave a comment.

NANCY S 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J 
Rating:
3.0

The return process was very easy, but when I called the number I was supposed to call upon return, no one answered. I did leave the keys in the drop box, so that seemed easy enough.

WILLIAM R 
Rating:
5.0

Customer did not leave a comment.

RALPH W 
Rating:
5.0

These guys are great. No hassle, no delay, equipment ready when needed, simple checkout, simple check-in. Only place I use.

DAVID P 
Rating:
5.0

Customer did not leave a comment.

NORMAN W 
Rating:
5.0

Customer did not leave a comment.

KHANH N 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

The owner and staff are excellent to work with!!

PHILIP G 
Rating:
4.0

The roof leaked and got our stuff towards the front drivers side all wet

VANESSA G 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
5.0

Eric was extremely professional, knowledgeable, efficient, kind and helpful. He was an angel with a great local recommendation. Took stress out of renting!

ELIZABETH M 
Rating:
5.0

Quote helpful

JYOTHI P 
Rating:
5.0

Easy

DAVID K 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA B 
Rating:
4.0

Forgot to put the dolly in the truck but it ended up being not a huge deal since I booked the truck last minute

Mackenna H 
Rating:
5.0

Very easy to rent a truck. Thanks for being there!

JAMES J 
Rating:
5.0

Customer did not leave a comment.

Allyson L 
Rating:
5.0

Customer did not leave a comment.

TODD S 
Rating:
5.0

The customer service, as always, is above and beyond. The owners goes out of his way to make sure you feel comfortable with what your renting and explains everything. I will recommend everyone to go there.

DENA B 
Rating:
5.0

Customer did not leave a comment.

KAREN M 
Rating:
5.0

We have used this location for several things over the years and they have always been easy to work with, accommodating and fair. The equipment has always been in good condition. We will continue to use them in the years to come.

JOSEPH K 
Rating:
5.0

As always the staff at Lake Orion Rental was top notch and very friendly

JERRY J 
Rating:
5.0

Customer did not leave a comment.

ALFRED R 
Rating:
3.0

It was super easy to get the truck! 🚚

Ivan S 
Rating:
5.0

Always a pleasure doing business at this location

Gary S 
Rating:
5.0

Both the online check-in and onsite pick-up was excellent. The staff at Lake Orion Equipment Rental and Uhaul customer service (to revise a PU date) were top notch and efficient.

JERRY J 
Rating:
5.0

Customer did not leave a comment.

JOHN F 
Rating:
3.0

All hood except when using the app to pick ip when closed was awful. Took 45 minutes to get thru it and had to end up call the 800 number to get help.

Susan S 
Rating:
4.0

Car transporter trailer worked perfectly. Highly recommend this solution if you need to move a vehicle.

ROBERT T 
Rating:
5.0

I rented a 5' X 9' open trailer. Clean, built like a tank and pulled nice.

HERMAN K 
Rating:
5.0

system was stacked several times during rental step. I hope smooth internet.

Yusuke Y 
Rating:
5.0

Customer did not leave a comment.

STEPHEN N 
Rating:
5.0

Very easy pick up and pleasant staff. Thanks

RUTHANNE J 
Rating:
5.0

This is a great location and a very friendly staff. Thank you

JOSEPH F 
Rating:
3.0

Get rid of the app check in process. Worst app ever. Crashed multiple times

CORY D 
Rating:
5.0

Customer did not leave a comment.

DEBRA W 
Rating:
5.0

Everything went flawlessly. Pick up was easy and I was in and out on 15 minutes.

BRANDON L 
Rating:
5.0

Customer did not leave a comment.

JACK B 
Rating:
5.0

Offer jack rentals for trailers that don't have them.

Joan S 
Rating:
5.0

Everything was great!

MARK E 
Rating:
5.0

Customer did not leave a comment.

LAURIE E 
Rating:
5.0

Great people at this location, I like places like this, A++

Alan B 
Rating:
5.0

Customer did not leave a comment.

Katherine V 
Rating:
5.0

Nothing really, very smooth experience!

William S 
Rating:
5.0

This is the best, Uhaul Store I've rented from and I rent all over the country due to work.

MICHELE P 
Rating:
5.0

Customer did not leave a comment.

Aleksander D 
Rating:
5.0

Great service!

Richard H 
Rating:
5.0

Excellent service. Will return.

Lon G 
Rating:
5.0

very good place to use

Gary M 
Rating:
5.0

Customer did not leave a comment.

Eric C 
Rating:
5.0

This U-Haul team was very thorough. The process was quick and complete. They made this very easy.

Andrew E 
Rating:
5.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Customer did not leave a comment.

Joe K 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D 
Rating:
5.0

This is a gem location in lake Orion! Not just for U-Haul but all your rental neeeds! Highly recommend!

Harsh P 
Rating:
3.0

I had an existing contract that was reserved from another location Upon pick up this was not known by the new location

kevin m 
Rating:
4.0

Customer did not leave a comment.

Charles H 
Rating:
5.0

Customer did not leave a comment.

Guilherme D 
Rating:
5.0

Staff was friendly and helpful. Great place to rent from

Lisa F 
Rating:
5.0

Customer did not leave a comment.

DOUG N 
Rating:
5.0

Customer did not leave a comment.

LINCOLN M 
Rating:
4.0

Customer did not leave a comment.

Jeff C 
Rating:
5.0

The customer service was excellent; they went far and beyond

shanetta n 
Rating:
5.0

Staff was courteous and professional.

Scott B 
Rating:
5.0

Customer did not leave a comment.

Anthony B 
Rating:
5.0

Customer did not leave a comment.

Lucinda R 
Rating:
4.0

Customer did not leave a comment.

Dennis R 
Rating:
5.0

Very friendly folks and helpful to get the equipment hooked up. Made the process very smooth

Brett P 
Rating:
5.0

Michigan location was very customer friendly!!

Linda B 
Rating:
5.0

Smooth and easy

jeff h 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

The condition of the car and key retrieval was smooth. I wish there was slightly more communication ahead of time regarding the mobile pick-up process, but we figured it out pretty quickly.

Ruth P 
Rating:
1.0

Customer did not leave a comment.

Joshua O 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Good

Daniel W 
Rating:
5.0

He was one of your best retailers. Very helpful , efficient, understanding and compassionate too. I wish all your retailers were were this easy to deal with.

Darlene L 
No reviews have been submitted for this location.

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