The drivers side window crank was broke, the drivers seat springs had sprung, and the cab interior was filthy. The box truck had nails, clumps of mud and debris . The employee could not provide information in reference to milage charge. I do not recommend this location.
LIV S
Customer Reviews for Lake Side One Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app showed that this location could do contact-less pickup, but when I got there I was told by the app to call customer service. They said the location was in-store pick only. This required me to run a half our behind schedule as I had to wait for the location to open. Please make sure the app/website is accurate as to whether a location is in-store pickup only.
Nicholas GTruck was extremely old. Sputtered when turning on — 177k+ miles is unacceptable for a large truck.
Matthew FTruck was a little worn and suspension a little loose
Jaime DGuy tried
Donald WEXCELLENT SERVICE
ERTAN B