Customer Reviews for Lakeside Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lakeside Automotive

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John D. on

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No issues.

shirley n. on

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overall the dealer was great, however, the uhaul customer service 800 number is rated a big fat zero. I had reserved a 10 foot truck at this location as shown on the website. Only to be redirected to another dealer 20 miles away by the customer reps. This not only added to my trip time but substantial money due to the additional miles by a customer rep. what a racket, state there is a truck available at one dealer only to send you somewhere else at a greater cost. The one thing that bothered me was the customer care people I talked to just did not give a damn, their attitude was take it or leave it. What has happened to uhaul? maybe has rose above thier customers care and trust.

Don M. on

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maryanne b. on

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Very nice and convenient

Terrence F. on

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Make sure the truck has more than 1/8 tank of fuel.

Craig H. on

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carol f. on

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friendly

Angela W. on

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Todd M. on

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We really like the new vehicles U-Haul is putting on the road. I think this is the 4 time we have rented from you. Each time the people and equipment have been great. Thank you.

Art H. on

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Excellent experience. The guys were super friendly and helpful

MICHAEL B. on

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I filled the truck up with gas prior to returning it. and was still charged 22 bucks for fuel. while agree it wasn't full the rental paperwork said it needed to be filled to between 7/8s and full. i filled it stopping a few times to check the gauge even doing my best to insure it was filled properly. i dont think i should have been charged.

Curt K. on

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Christina P. on

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William P. on

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Stephen H. on

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Excellent customer service and equipment.

Mark L. on

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Thomas M. on

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Adam M. on

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Alexandra s. on

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lori f. on

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richard d. on

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Melissa M. on

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Could not connect by phone as the line was busy eery time I called. Very inconvenient.

Robert M. on

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robert m. on

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This is a no frills garage but the service was professional, and prompt. Although 25 minutes away from where I wanted to do my pickup, the ease of pulling up hitching up and finalizing the paperwork took all of 15 minutes or less!

John K. on

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Dianna M. on

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Steve N. on

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James H. on

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KIMBERLY S. on

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KEN K. on

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As usual, the clerk at Lakeside was helpful and courteous. I had no problems, and have never had any issues for the 9 or so years I've used their location for renting an enclosed 5 X 8 to tow with our Honda CRV - 1500 / lb towing capacity. The computer said I was again good to go. However, the Long Pond U-Haul main hub denied me the 5 X 8 unit I had reserved after twice re-checking with them and received an "all systems go", and that my vehicle was up to towing specs. Despite my pleas and mild anger, the clerk would not process my reservation and allow me to pay. I have rented a 5 X 8 from them for the past 3 years and towed it away with my same CRV. I ask you,...... WTF ?

David G. on

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MIKE S. on

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Check the oil. It was low. I had to put a quart in before use. Steering was "drifty" too. Heafty price to pay for a vehicle with 126,000+ miles on it.

carl s. on

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Danzell C. on

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?? i doubt you guys can do anything.