Nothing. Everything went smoothly and it was easy to use the check in process. Thank you!
Moving Truck Rental in Brockport, NY at Lakeside Automotive
Moving to or from Brockport, NY 14420? Get FREE truck rental rate quotes at Lakeside Automotive.
Get FREE moving truck, pickup truck and cargo van rental quotes at Lakeside Automotive
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Brockport, NY.
Cargo vans and pickup truck rentals in Brockport, NY
U-Haul cargo van rentals and pickup trucks in Brockport, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Brockport, NY 14420. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Can't rate staff due to the trailer being dropped off after hours.
This specific store was unorganized and inconvenient. I showed up on time to pick up my truck and when I opened my lockbox there was no key. So then I proceeded to have to sit on hold, then wait for an area manager to come to the store to cut me a new key. This was a huge inconvenience and I will never be renting a U-Haul from Lakeside Automotive again. However I will say that the U-haul area manager was very helpful and I appreciate him and the good job he did.
I put the key in their UHaul dropbox #1 (along with the receipt for the gas to show I replaced what I used), but somehow they couldn't find the key the next day and blamed me. This was after they called me to verify that I did indeed put the key in the dropbox. I don't know what they did with the key, but for them to charge me a $75 locksmith fee plus an additional $35 for an additional day's rental rental for their mistake is just ridiculous. I took a bunch of pictures of the truck when I returned it to show that I didn't damage it in any way, but I didn't realize I should have taken a picture of me putting the key into the dropbox as well! I'm currently disputing the additional $110 charge on what should have been an under $50 rental.
Location did not put in my 24/7 reservation so I was not able to pickup my truck at the reserved time and I had to wait until the next day. When I picked up the truck the next day, none of the employees were wearing masks.
The customer service was subpar. I felt like a nuisance rather than a customer. The representative seems preoccupied with other things and not interested in serving my needs. On the other hand, once he gave me his attention, he seemed knowledgeable and was helpful getting the equipment attached to my vehicle. Again, once I had his attention, he also processing my payment quickly and efficiently.
Make sure the code for the boxes to pick up keys is correct. Make sure the key that is in the box is matched up with correct truck that the website says it's assigned to.
Nothing Tony at Lakeside Automotive is great
Easy like it should be. Great customer service!
charged me for three days rental, only had it for a day and half, location was dirty, and not well maintained. did not have everything set up and ready when I got there had to go through a big pile of moving blankets and find enough for my needs.
The Uhaul website was down (which is frequent) and the manager was unable to use the system. He took down my information and trusted that I would return the van, a swell guy! The previous renter of the van changed the lock code on the box, however the manager was able to "guess" the lock code because the outside lock boxes provided by Uhaul are EASY to trick open if you know how. Luckily for me the guys were able to figure it out! The Uhaul "self check-in" service, in my opinion, has been nothing but trouble. The location I rented from was GREAT, however the Uhaul system itself is NOT good and I could not recommend the service at this time.
Not much. Everything was pretty good and straightforward for me.
Everything was as promised!
overall the dealer was great, however, the uhaul customer service 800 number is rated a big fat zero. I had reserved a 10 foot truck at this location as shown on the website. Only to be redirected to another dealer 20 miles away by the customer reps. This not only added to my trip time but substantial money due to the additional miles by a customer rep. what a racket, state there is a truck available at one dealer only to send you somewhere else at a greater cost. The one thing that bothered me was the customer care people I talked to just did not give a damn, their attitude was take it or leave it. What has happened to uhaul? maybe has rose above thier customers care and trust.
Very nice and convenient
Make sure the truck has more than 1/8 tank of fuel.
We really like the new vehicles U-Haul is putting on the road. I think this is the 4 time we have rented from you. Each time the people and equipment have been great. Thank you.
Excellent experience. The guys were super friendly and helpful
I filled the truck up with gas prior to returning it. and was still charged 22 bucks for fuel. while agree it wasn't full the rental paperwork said it needed to be filled to between 7/8s and full. i filled it stopping a few times to check the gauge even doing my best to insure it was filled properly. i dont think i should have been charged.
Excellent customer service and equipment.
Could not connect by phone as the line was busy eery time I called. Very inconvenient.
This is a no frills garage but the service was professional, and prompt. Although 25 minutes away from where I wanted to do my pickup, the ease of pulling up hitching up and finalizing the paperwork took all of 15 minutes or less!
As usual, the clerk at Lakeside was helpful and courteous. I had no problems, and have never had any issues for the 9 or so years I've used their location for renting an enclosed 5 X 8 to tow with our Honda CRV - 1500 / lb towing capacity. The computer said I was again good to go. However, the Long Pond U-Haul main hub denied me the 5 X 8 unit I had reserved after twice re-checking with them and received an "all systems go", and that my vehicle was up to towing specs. Despite my pleas and mild anger, the clerk would not process my reservation and allow me to pay. I have rented a 5 X 8 from them for the past 3 years and towed it away with my same CRV. I ask you,...... WTF ?