The customer service was subpar. I felt like a nuisance rather than a customer. The representative seems preoccupied with other things and not interested in serving my needs. On the other hand, once he gave me his attention, he seemed knowledgeable and was helpful getting the equipment attached to my vehicle. Again, once I had his attention, he also processing my payment quickly and efficiently.
Moving Truck Rental in Brockport, NY at Lakeside Automotive
Moving to or from Brockport, NY 14420? Get FREE truck rental rate quotes at Lakeside Automotive.
Get FREE moving truck, pickup truck and cargo van rental quotes at Lakeside Automotive
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Brockport, NY.
Cargo vans and pickup truck rentals in Brockport, NY
U-Haul cargo van rentals and pickup trucks in Brockport, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Brockport, NY 14420. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Make sure the code for the boxes to pick up keys is correct. Make sure the key that is in the box is matched up with correct truck that the website says it's assigned to.
Nothing Tony at Lakeside Automotive is great
Easy like it should be. Great customer service!
charged me for three days rental, only had it for a day and half, location was dirty, and not well maintained. did not have everything set up and ready when I got there had to go through a big pile of moving blankets and find enough for my needs.
The Uhaul website was down (which is frequent) and the manager was unable to use the system. He took down my information and trusted that I would return the van, a swell guy! The previous renter of the van changed the lock code on the box, however the manager was able to "guess" the lock code because the outside lock boxes provided by Uhaul are EASY to trick open if you know how. Luckily for me the guys were able to figure it out! The Uhaul "self check-in" service, in my opinion, has been nothing but trouble. The location I rented from was GREAT, however the Uhaul system itself is NOT good and I could not recommend the service at this time.
Not much. Everything was pretty good and straightforward for me.
Everything was as promised!
overall the dealer was great, however, the uhaul customer service 800 number is rated a big fat zero. I had reserved a 10 foot truck at this location as shown on the website. Only to be redirected to another dealer 20 miles away by the customer reps. This not only added to my trip time but substantial money due to the additional miles by a customer rep. what a racket, state there is a truck available at one dealer only to send you somewhere else at a greater cost. The one thing that bothered me was the customer care people I talked to just did not give a damn, their attitude was take it or leave it. What has happened to uhaul? maybe has rose above thier customers care and trust.
Very nice and convenient
Make sure the truck has more than 1/8 tank of fuel.
We really like the new vehicles U-Haul is putting on the road. I think this is the 4 time we have rented from you. Each time the people and equipment have been great. Thank you.
Excellent experience. The guys were super friendly and helpful
I filled the truck up with gas prior to returning it. and was still charged 22 bucks for fuel. while agree it wasn't full the rental paperwork said it needed to be filled to between 7/8s and full. i filled it stopping a few times to check the gauge even doing my best to insure it was filled properly. i dont think i should have been charged.
Excellent customer service and equipment.
Could not connect by phone as the line was busy eery time I called. Very inconvenient.
This is a no frills garage but the service was professional, and prompt. Although 25 minutes away from where I wanted to do my pickup, the ease of pulling up hitching up and finalizing the paperwork took all of 15 minutes or less!
As usual, the clerk at Lakeside was helpful and courteous. I had no problems, and have never had any issues for the 9 or so years I've used their location for renting an enclosed 5 X 8 to tow with our Honda CRV - 1500 / lb towing capacity. The computer said I was again good to go. However, the Long Pond U-Haul main hub denied me the 5 X 8 unit I had reserved after twice re-checking with them and received an "all systems go", and that my vehicle was up to towing specs. Despite my pleas and mild anger, the clerk would not process my reservation and allow me to pay. I have rented a 5 X 8 from them for the past 3 years and towed it away with my same CRV. I ask you,...... WTF ?
Check the oil. It was low. I had to put a quart in before use. Steering was "drifty" too. Heafty price to pay for a vehicle with 126,000+ miles on it.
I appreciated the availability of a truck with 2 days notice.
Can't think of anything
Prompt and excellent service. Clean and well maintained vehicles.
Truck needs to be attended to cleaned inside the cab and proper millage needs to be written down.. I had a reservation guarantee which I would receive 50.00 for them not having the previously agreed upon equipment.. The rep informed me I had to take care of that on the end of my trip when I returned the uhaul... The truck cab was filthy sticky coffee and soda all over the steering wheel the console the seats and the floor... I had to clean it before I drove to CT.. Not having the truck I reserved costed me approx another 60.00 with fuel and toll costs... I use uhaul I have always used uhaul and it is often.. I am completely dissatisfied with my rental.. The person on this end was very helpful did everything he could for me and even spoke with a uhaul rep then I still had to call to place a ticketed complaint and now I have to wait to see if I receive any compensation... I should receive the 50.00 guarenteed reservation fee and I feel I should recieve at least another 30.00/40.00 for the added costs.. Brand new truck I had and it was not a great trip...