Customer Reviews for Lakeside Discount Market
(U-Haul Neighborhood Dealer)

697 reviews

8909 Winter Gardens Bl   Lakeside, CA 92040

(619) 938-1469

Location Hours

  • Mon-Sun: 7 am - 10 pm

Services at this Location:

Contact Us

(619) 938-1469

8909 Winter Gardens Bl
Lakeside, CA 92040

Services at this Location:

Location Hours

  • Mon-Sun: 7 am - 10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Get the destination entered correctly.

Kevin F. 
Rating:
4.0

There were no packing blankets in the truck. The checkout process was quick and easy. The manager at your storage facility in El Cajon falsely claimed that the promotion I was using, which came with a free month of storage, only applied to out of state rentals, despite the fact that I already enrolled and your website showed my free month on the receipt.

Ben G. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

steve T. 
Rating:
5.0

A+ for customer service, will refer this location to my friends! THANK YOU

cynthia A. 
Rating:
1.0

The agent was very rude snd condescending. I was there at 7am Saturday April 30th. He arrived 7:10. Unlocked the doors I followed him in and he said rudely "you need to wait outside til I open the doors". And proceeded to wait on the 2 people that were behind me first. The truck nor the trailer were ready. In fact he couldn't move the trailer to get to the one I needed and asked if my family could do it. Thank god my family was there to do it. He then went inside and my family had to attach the trailer to the truck. I went in n and asked what side of the truck the gas cap was on so I knew what side to pull in at the gas station. He told me the wrong side and that it barely had enough gas to get to a gas station. I was furious. I was already late due to his laziness of it not being ready to go at 7. It was 9:30am by the time I drove the truck to start loading. I had to be in Tucson by 7pm so they could unhitch the trailer for me, so I could unload the truck on Sunday and bring it back to the uhaul store Sunday May 1st. Over all GREATLY DISAPPOINTED in the store. He should not be allowed to represent uhaul with his male chauvinistic attitude. I think I deserve some sort of compensation for this issue.

Sue W. 
Rating:
5.0

Great people and honestly I've never a uhaul so clean before.

Eugene G. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
2.0

Mirror was broken and had silicone on it not in driving conditions. Pick up location was suddenly changed like 30 minutes before pick up time. Drop off location info was changed to Fresno we were charged more than supposed too waiting to see if we receive the refund since we traveled to Bakersfield not Fresno.

Edgar F. 
Rating:
5.0

Everything went smooth and short fast, oreanah was really helpful and super sweet.

Hanna M. 
Rating:
5.0

Great service. The guy was very helpful and friendly. Would defiantly rent from him again.

Sebastian D. 
Rating:
3.0

Customer did not leave a comment.

Chase W. 
Rating:
5.0

Customer did not leave a comment.

steve T. 
Rating:
5.0

Representative was very friendly and helpful. Answered all my questions and was thorough in explaining the rental policy and procedures. Will be using again for any rental needs.

Jason J. 
Rating:
3.0

Customer did not leave a comment.

Shawn D. 
Rating:
5.0

Very friendly staff! Helped with the whole process. Quick and easy!

MICHAEL H. 
Rating:
5.0

Get both turn indicators fixed because there weren't any on my truck that I rented other than that it was great

TONI B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth N. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
3.0

Quick and easy, but didn't offer any assistance to hook up the trailer, inspect the hookup, etc. Just pointed to the trailer and said I could hookup. Friendly, but if I didn't know how to tow, I foresee some people screwing it all up.

Jason Q. 
Rating:
5.0

Customer did not leave a comment.

dave M. 
Rating:
3.0

Customer did not leave a comment.

Sabina M. 
Rating:
5.0

Good customer service and quick

OSHANA H. 
Rating:
2.0

I had to wait 45 minutes for the truck I reserved to be returned because it was rented out earlier that day.

AARON S. 
Rating:
5.0

Customer did not leave a comment.

WALID A. 
Rating:
5.0

Nice efficient transaction

Randall H. 
Rating:
5.0

Customer did not leave a comment.

brent M. 
Rating:
3.0

Customer did not leave a comment.

SHANEPHILLIP C. 
Rating:
4.0

Customer did not leave a comment.

ARTHUR V. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
4.0

The widshield was very dirty. The driver's sun visor was broken and I had to constantly move it so I could see to drive

TERRY R. 
Rating:
5.0

Customer did not leave a comment.

GREGORY R. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

TYLER O. 
Rating:
1.0

A few days ago, I reserved a 20' Uhaul truck in order to move from one house to another.  I had carefully estimated the size I needed in order to move the items I needed to move in the amount of time I had available.  When I showed up at the time I made the reservation for, they did not have a 20' truck.  I had to rent a 15' truck.  As a result, I had to make two trips between the houses in order to move my items.  This took twice as long as I had planned and the rental cost twice as much because of the extra miles.  This was at a convenience store that apparently acts as an agent for Uhaul. The person there made no effort to solve my problem and didn't seem to care. Avoid this place!   Paul Glasgo

Paul G. 
Rating:
4.0

Customer did not leave a comment.

FRANK E. 
Rating:
4.0

Customer did not leave a comment.

milvena M. 
Rating:
5.0

Customer did not leave a comment.

Kristopher B. 
Rating:
5.0

Thanks for making it a simple process for us !!

amanda S. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
3.0

Customer did not leave a comment.

Jason R. 
Rating:
5.0

Customer did not leave a comment.

Toi B. 
Rating:
5.0

Customer did not leave a comment.

CRAIG V. 
Rating:
5.0

My best experience ever at uhaul!!! This location is the best!!!

TERRY P. 
Rating:
2.0

The truck was not at the nearby location where I reserved it to be picked up (Times Market). Neither location had the furniture pads as requested in the reservation.

Doris H. 
Rating:
3.0

Get rid of the ants, trailer sitting on dirt was very dusty inside.

jynx B. 
Rating:
4.0

Customer did not leave a comment.

LeRoyal J. 
Rating:
5.0

Worker was not only very friendly while checking us out, but he went out of his way to come outside and help us hook up the trailer (we have experience doing so, but not as much as him, so he saved us a lot of time)

KATHERINE H. 
Rating:
2.0

Need to work on friendliness of employees.

Lydia S. 
Rating:
5.0

The AC wasn't working well. That is a great location with two great guys running it. It was a pleasure working with them. I was grateful to get it for an additional day.

Larry M. 
Rating:
2.0

The guy running the gas station was polite but did not look at my car or hook up trailer make sure lights work etc. as far as the trailer goes I'm just glad I made it to my destination 2000 miles with tires that are 10 plus years old (dot date was 0211) would have been extremely unhappy if I had a blow out with no spare to put on

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

Maria S. 
Rating:
5.0

Super easy Super Freindly!! 😁

PAMELA G. 
Rating:
5.0

Your website is not that user friendly, I would have preferred to talk to a person to set up my move but when a called a local hub I got disconnected or they wouldn't answer the phone .

KARLA F. 
Rating:
5.0

All good. Seamless.

Kerri R. 
Rating:
4.0

More friendly

Jaime H. 
Rating:
2.0

Did not clearly indicate it was UHaul. It was a liquor store with a couple of UHaul trucks out front. Person helping me was distracted by ringing other customer purchases up. Had to hitch the trailer myself.

Alan V. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
3.0

Truck was not clean and had a cracked windshield. And the front wheel was shaking and eventually truck had to be towed. After sitting on the side of the road for 6 hours in 100deg weather. The roadside service company was prompt and responsive. The 5hours of waiting on haul to get the service started is unacceptable. Seriously, the app wouldn't work to contact roadside. I was on hold three times for over two hours just to be told to use the app. After explaining that the app would not work I was put on hold for another 42 min….

Jeffrey L. 
Rating:
5.0

Reservation, pick up and drop off were very easy and quick. Great location to rent from.

Jimmy S. 
Rating:
5.0

This is the second time in a month that i have dropped off a trailer here. The customer service is amazing. I plan on going there just to give him more business for anything sold there even though it is a bit out of my way.

ERIC Edwin A. 
Rating:
3.0

Na

Gerry B. 
Rating:
5.0

The truck we got was dirty with leaves and dirt inside that we had to clean prior to be able to put our stuff inside it. Overall it was a good experience but that was annoying. People are pigs.

Orval J. 
Rating:
5.0

Customer did not leave a comment.

ryan V. 
Rating:
4.0

Customer did not leave a comment.

stephens W. 
Rating:
5.0

Customer did not leave a comment.

Marlena S. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Moe was outstanding and went above and beyond

angela A. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Very friendly people

Afrah J. 
Rating:
5.0

Easy and smooth!

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen H. 
Rating:
5.0

Customer did not leave a comment.

Justin F. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
4.0

Quite happy with my U-Haul rental ☺. Tow dolly was not even noticeable. A lock on the pivet point would be a great addition, traveling all the way across the continent I found many places with no "pull through parking". Truck stops often have back in spaces only and the tow dolly is not designed for that. I understand why the dolly doesn't have a lock because it is one more thing someone might forget to do before departure. I have no doubt it would be possible to have an automatic unlock after maybe 100 yards of forward travel, even less.

Jack S. 
Rating:
3.0

I had reserved moving blankets but when I got to the store, the clerk said he had no blankets available. It makes no sense to be able to reserve something that is unavailable. Major inconvenience for me that left me scrambling for an alternative. Clerk was friendly and polite.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

mufeed Y. 
Rating:
5.0

Customer did not leave a comment.

Kathryn P. 
Rating:
5.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

No improvements necessary. All was good

Alba S. 
Rating:
3.0

I showed up and a woman was in charge of the store and said I needed to come back in an hour so the owner or boss could do the transaction since she did not know how to handle the U-Haul transaction! This delayed my job for the afternoon!

Darrin M. 
Rating:
5.0

I've rented a couple of times from the Lakeside Discount Market. Their team is professional, efficient, and very customer focused. I plan to rent from them again in the near future. Thank you!

RICHARD Z. 
Rating:
3.0

The rental was dropped off in California. Don't live there. Didn't go inside location just dropped off trailer and left because all systems were down and no paperwork could be done.

Kay T. 
Rating:
5.0

Customer did not leave a comment.

Virginia S. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
4.0

Customer did not leave a comment.

steven R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD Z. 
Rating:
4.0

The process was easy and quick. I will recommend this location as it was also easy to leave and return with wide streets to negotiate when you're behind the wheel.

ERIN R. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
5.0

Customer did not leave a comment.

Vince C. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
3.0

There were some features of the equipment that I was not aware of until it was too late. It would have been nice to get a tutorial before taking possession of the equipment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

APRIL P. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
4.0

Customer did not leave a comment.

Sandra P. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
Rating:
5.0

Great friendly service.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

Afrah J. 
No reviews have been submitted for this location.

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