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Chris E.
Customer Reviews for Lakeside Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Cab was not as clean in the details as the inside of the truck. Very happy with the use of the truck otherwise! Thank you!
karen H.Pick up time and drop time over 3 days by 1 hour. Why is one day addition charged $40 for one hour of time for $400 three day charge? Unacceptable! Your rental to next customer not impacted so why add superfluous charge to offend good customers?
Stephen S.The lady there was saying we couldn't leave the 10foot truck, they didnt allow that size here. She was yelling and upset. Even though I tried to show her Uhaul had set this as my drop off location. Finally, she said she would call her brother. He said we could leave it and after that all went smoothly.
Amy J.I told him, that i don't want pay insurance and he did without my permission.
MARTHA P.Very friendly and helpful people. Also, quick in and out.
Kenneth F.Nice clean truck with helpful staff
LYNNE N.Convenience and bait and tackle store. U-Haul rentals clearly not their primary business. No U-Haul signage. Staff did not know how to handle the return until the manager was available. Took too long to process the return.
WILLIAM B.Great worker lousy uhaul computer server lags bad making checkout longer than need be. Would up getting charged extra after drop off still not sure why so expect extra fees weeks later
ROBERT J.