Customer Reviews for Lalor Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lalor Self Storage

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Jennifer P. on

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Judith S. on

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Julio S. on

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Bob W. on

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Dominick R. on

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John H. on

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Heather was very helpful and professional. Excellent customer service :)

Carter T. on

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Michael D. on

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Very quick and smooth transaction.

RAHEEM R. on

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The mobile app was supposed to speed up the process but did not. I also saw small immaterial charges on my car that I did not agree to

Martin G. on

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Jennifer J. on

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Friendly customer service.

Kevin C. on

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Georgette C. on

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Sure, one thing. The van smelled like some sort of animal. Perhaps someone was hauling meat or leather goods? Other than that, it was great! Very accommodating.

Elizabeth F. on

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They charged me for a extra day, when I actually turned truck in before time in was due.

Joe H. on

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My first time and perhaps the last. Staff was not available to rent at the time requested. I was there on time and told to come back in an hour. Truck had plumbing parts and other miscellaneous itmes in bed. Was told truck was half empty when I picked it up. It was not. I returned it exactly how I found it and was charged a refuleong fee. Please tell me this isn't normal for Uhaul rentals, it falls well short of basic customer service levels in virtually every category

Mandi E. on

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John R. on

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Heather W. on

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Bill R. on

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kathy C. on

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Angela I. on

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Shanice C. on

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Daniel J V. on

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Thank you lady as the only one present to help out!!