He seemed nice, office smelled musty, equipment wasn’t cleaned but I asked him to removed the brown glass and hardware so that If my young children climbed in it they wouldn’t be hurt! He was in such a rush to leave he didn’t give me the appliance dolly we rented.. called traffic about that. Supposed to get refund and had to go to another location to rent a dolly!
Shae M
Customer Reviews for L&L Used Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I think we could have used a larger truck, there wasn't much to choose from, overall everything was fine, the owner was informative and very helpful, even gave me his cell number. I will give him 5 stars.
LAWRENCE JThe guy was not very friendly.. everything seemed like an inconvenience or a hassle to him. He took multiple early days that kept me from actually doing buisness with him during normal buisness hours, such as payment processing, etc. The vehicle was not filled up with gas on initial rental and was very nasty inside the cab. The parking brake light and tire low air lights were constantly illuminated which was distracting while driving because of the flashing and dinging. I would not recommend this location.
cade vJohn, the guy in Hot Springs was extremely helpful and pleasant
Glenn BEverything with this location is always right on time and professional.
Gerold MYou were spot on for me.I needed a way.to haul some lumber from Lowes John came after hours ¡and seamlessly hooked me up with a clean excellent running hotshot truck. Everything was ready¡ to go when I arrived. All I needed was a key. There were no hidden fees. It was an overall great experience. John was a very friendly man he kinda reminded me of Willie nelson. Id use him again for any and all my uhaul needs.... THANKS JOHN!! Written with Sincerity. Marsha Avery
Marsha AI wasn't expecting a whole other charge to return the truck .
Victoria EJohn is an amazing representative, he helped me get my equipment rented in a timely manner. John worked with me to make sure I was taken care of, best U-Haul rental experience. All rentals should go as smoothly as this one. Many thank to you John!!! I would highly recommend this location.
Cesar AUHAUL makes the BEST trailers.
John HThe truck was worn out, everything else was perfect, I will do business again,
ALAN BJohn made renting a U-Haul so easy! Thank you!
LAURA WProbably need an upgrade.
aleasha yThank you
RICHARD Wthe trailer was great, John hooked everything up and made sure the lights were working, then unhooked it when I brought it back. Couldn't ask for better service.
HERMAN AThe only place I will rent anything from. They go above and beyond the call of duty.
Gerold Mperfect little trailer, I would love to own one....
GORDON WIt’s all good
Paul Cno questions.
LARRY BUHaul makes the best trailers by far, I will always use a uhaul trailer when renting one
JOHNNIE Wvery convenient.
RUSSELL Dthe owner here even put the car on the trailer for me, great service
BRANDY AIt took a bit to get used to the noise, this dolly is real noisy. Otherwise it worked fine.
CHRISTOPHER GJohn always hooks me up.
DAVID CI rent frequently from this location, L&L is by far the only location I will rent from, honest, friendly, and a great representative for UHaul.
Gerold Mgood service, ty
Tyrell GI recomend this place
EFRAIN Cridiculous to charge that much for mileage.
KEVIN RSmall but nice place here, friendly.
SAMUEL MNothing
Jack SThis experience was excellent and comfortable. The gentleman who runs it is polite and efficient. If I need a moving truck in the future, I will use this location for sure!
KATHERINE MNice guy. Good communication. Highly recommended.
DAVID Sthank you uhaul
RUSSELL SJohn was very kind and professional. Immediately upon my arrival, he asked if there were any issues with the truck. He went out of his way to assure my check-in & check-out were the best possible experience. I definitely recommend this business.
Alison Mthis truck was a lot newer than the last time I rented
DANIEL LNo problem with the trailer.
JON FJohn was very friendly and professional and gave me a minor lesson in backing up the trailer. I would definitely use his location for future Uhaul orders.
Carolyn KThis truck was perfect!
JASON MJohn is very caring and professional.
JUSTIN TLower the costs for seniors.
AUTRY HNONE
SHANENA MI have used this location several times before not only for its convenience, but for John’s professionalism and overall great service. I highly recommend them and will continue to use them in the future. Thank you.
KIRK SWasn't much to choose from, just take what you can get. Should have more selection.
JUDY MAlways good at this location, never have had any problems.
Gerold MJohn Huzinec is the very best - thanks for your help, as always!
James SI have no recommended suggestions, online rental setup was easy, when arriving the customer service was great, setup to the trailer was easy.
BRANDON STow dolly worked great, ,
WILLIAM WVery easy drop off.
JOHN MVery nice gentleman. Equipment ready and in good order. A+
David DI was worried about not being able to locate the equipment, but John assured me there would be no problems. I recommend John
Gerold MI have rented trailers from L&L a few times now. Every experience has been a good one.
LEAH CI think a bigger office would help, other than that, I can't think of anything.
RUSTY AJohn will always find what I need. And always on time.
Gerold MSuper smooth process. John answered all of my questions. Highly recommend!
JOEL Bonline is very difficult.
John Jnothing
ivory DJohn always keeps his equipment clean and maintained. Great customer service and super friendly. Great guy. Highly recommend this location. This is the only location I use. Thanks John
Trinity MThe return process was really easy and fast.
DAVID TUhaul is a good deal, I will use uhaul again.
DAVID TThis is a location to get uhual equipment and truck
Ben JN/P
Gerold MBest place to rent a trailer from. The owner is the best.
DARYN WJohn is always super nice and timely. Equipment is clean and ready to go. Highly recommend this location. We will continue to use this location in the future. Thank you John.
Trinity MThis was the best experience I’ve ever had when renting a truck. Thank you so much!
JERE MJohn makes the process quick and easy.
JOEL Blower mileage rate
AUTRY HJohn was great! Very knowledgeable and easy to deal with. Will definitely recommend.
JOEL BJohn is great to work with.
JULIANA M