Very friendly, excellent service.
sam C.
Customer Reviews for L&L Used Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
John has been a great agent to Uhaul. I have never had a problem with the service he has provided. Always willing to help and suggest alternatives to the service I require. I will be back
Daryn W.A pleasant experience overall.
Sonny K.Shelly was extremely helpful
mark B.The online process was cumbersome and took longer than I expected. Delayed me for approximately 25 mins.
Marc J.John was very friendly!
Randy S.First time renting from them and it was the best experience! Would highly recommend renting from them. Super friendly service!
Justine J.Not sure if you can change anything to be better! Absolutely the best place and feller to come rent trailers or trucks that I know of. Been renting stuff from this guy for years now and always a great experience, hands down!!!!!!!
Jason D.I've been renting regularly from this branch lately and always find John goes above and beyond typical customer service. He took extra steps to be sure I had the vehicle I needed this time. And he always has a great smile.
JoAnn M.Easy transaction. Zero issues.
Tadd L.I had a great experience at this I haul station. Even though the clerk was having a busy day and was short two or three trucks that were not dropped back off on time, I was still able to acquire the truck I needed in order to proceed with my move. Great customer service the man I came In contact with wat very down to earth and helpful. Would definitely recommend you pick up here if you are in the area
DANIEL A.A very quick and easy pickup. Thanks to John for the help!
rich C.He was very kind and thoughtful! I am a single women and have been taken advantage of in the past and the Gentleman at L & L auto was so respectful and just a over genuinely a kind man
Buffy L.Great service as always!!
Jeremiah M.If there were a national award for customer service, this man would get it. I rent from U-Haul regularly and always use his location. He is beyond kind and takes care of every detail!!!
Robert T.Service was excellent and fast!!! This is the only place I will go after this great experience! I have already mentioned this to people!
Sharron M.John is the BEST! Helpful, knowledgeable, friendly! A great representative for U-Haul!!
JoAnn M.Mr. John was very perfessional and nice. Moving can be stressful and he made it so much easier. Thanks
LORRICE B.Had a customer friendly and efficient experience with this location!
jo C.Nothing it is awesome as it could be
rosemarie W.Absolutely WONDERFUL service!!! I called to secure a trailer and John went out of his way to ensure that I was able to get the one I needed. He even stayed after hours to make sure I could get it. I HIGHLY recommend this uhaul location. Fast, easy, and very reliable service!!
Joe D.Good service
Eddy M.This place cares about their customers, gave me 1st class service.
mike S.Attendant was extremely helpful and very courteous
david T.Nice truck, good service.
James D.Great service
Britt H.Gentlemen was very kind and was attentive, made sure I was set up for success. I have already recommended this location to everyone I know!!
Pedro L.Everyone is different so I couldn't say.
Daniel T.The customer service is awesome..Love it
Valerie L.The person I spoke with concerning what I needed was helpful and considerate. He was respectful.
Twyla C.John at L&L UHaul Rentals is a good man.
Garland M.John is exceptionally helpful and knowledgeable. Love working with Uhaul!
JoAnn M.This place is great always courteous and professional when returning my rentals
Steven B.The owner of this U-Haul site was very personable & helpful.
pamela F.The attendant made this a pleasant experience
George F A.Good customer service, equipment could have been a little cleaner.
James D.Excellent experience!!
brian R.Used this location several times, never any problems, highly recommended.
daniel L.Picked up 6 x 12 trailer. Had to bring it back after we loaded it because there was something in one of the tires. The 15 ft truck was dirty. The check engine light was on. It would not go over 40 mph going uphill.
Tammy C.Good experience all around!
Debbie Jo W.I have worked with L&L Used Auto Sales three times and I highly recommend this location! Fast, super friendly, expert service! Thank you!
Jacquelyn S.I highly recommend L&L Used Auto Sales to anyone wanting a PERFECT Uhaul experience!
Jacquelyn S.Replace headlights on that truck. They were very dim.
Carnell G.Everyone I interacted with was very friendly and helpful. I will pick this place any time I need to rent a U-Haul. Excellent service.
Derek L.Always good.
Gerold M.These folks at L&L are genuine, they go the extra mile and are caring .
Ken H.Uhaul customer said he inspected all equipment, then hooked up defective trailer. I had to point out that lights were broken. Then had to switch the trailer. On the positive side: he was very nice and helpful in attaching my car on that car trailer.
edyta S.Over a week in advance, I reserved a 9ft cargo van. 2 days before my rental reservation I pro actively call the uhaul location here in my town. They informed me that they did not have that vehicle and had already transferred my reservation to another location (without communicating with me, so I could drive over to that new location). So, no problem, I made a call to the new location and confirmed they would be ready with my vehicle the next day at 10am. On the day of the reservation I called that morning and talked to the employee and informed them I was behind schedule and that it would be closer to 11am I would pick up the van, and that I was definitely going to be there. The employee said no problem see you then. When I arrived at 11:13am they were in the process of renting the van I clearly had a reservation for. So, word to the wise you reservation means nothing to these folks at L&L auto Uhaul. The van had a low tire light and the tire looked low. Also, the van pulled to the right with low tire or front end out of alignment. When I asked the employee if they had a compresser to add air, he said it had 45lbs in it and refused. They have no business in the uhaul rental business. Buyer be ware.
Danny F.Great experience with you. I will always choose uhaul. Thanks
Todd G.John was very helpful, will definitely rent from him again!
Rose S.John was very courteous and went above and beyond his responsibilities to accommodate us with our rental. I would recommend this company to all!
aaron E.Excellent servjice
Frank S.The gentleman that rented us our U-Haul was the nicest man you could meet. He was so helpful and caring. We have rented a few U-Hauls in the past and this was the best experience and customer service. Thank you!!
Elizabeth M.Clone John! He's a very nice man.
terry R.I can't think of anything very satisfied 😕
Linda T.