Customer Reviews for Larrys Mobile Repairs
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Larrys Mobile Repairs
Dora T. on
Was not happy with the way i was not kept informed about several things- costs seemed high for the service i got.
BECKY H. on
Trailer was in disrepair with side wood broken making tie down very difficult. There were only two 'D' hooks both on floor of trailer making using tydowns impossible to use. we had to use a bar we owned to keep furniture from moving around. I spoke with person we picked trailer up from and two reps from u-haul but they said couldn't help getting us a better trailer.
cathrine n. on
Nothing. It was great!
craid d. on
Awesome service from the local office in Defiance OH. Very accommodating and helpful.
robert b. on
No improvement needed.
Anthony G. on
I had made the reservation at Paul's in Defiance, Ohio. Paul was extremely accommodating and helpful. Larry's Mobile Repairs was polite and helpful. Paul told me he would walk around and inspect the truck with me. Larry's did not and did not offer. I took videos before and after to document scratches on the truck. Larry's did not even mention that I could document this on the paper work. It would have been nice if he had. Other than that everything was fine. The truck floor had not been swept but it was not too bad.
margarito r. on
Larry acted very professional and very good to his word. Just got a little confused with the emails I got from U-Haul since they weren’t what Larry and I had agreed on,but at the end everything worked out just fine and most definitely will do business with Larry again when needed...
Wayne J. on
I arrived moments after a trential downpour started. I was waiting out the storm and was in no hurry. After about 10 minutes someone came out and unhooked the trailer from my truck. I never got a drop on me...that is what I call true service. Thank you!!!
Byron T. on
Quick in and out
John W. on
Great customer service and extremely helpful getting the trailer hooked up and checked out for me. A+ work!
Ron W. on
I had to pay mileage because I had to drive 40 extra miles to pick up and drop off when I noticed that some were sitting all day in the same town I live.
tammy f. on
Maybe give a bit of a discount if the trip lasts less then the four hour time frame?
SALINE S. on
My issue is with uhaul. This location is NOT where I was supposed to pick the truck up. When I got my first location my truck was gone there wasn’t one for me thank goodness Larrys automotive had a truck .. I spent my first hour trying to find a truck and then driving across town to go get a truck now I’m charged extra mileage I was the one that was inconvenienced .. this is bullshit and POOR customer service I would not recommend U-Haul or using the online service to anyone
Anthony C. on
Fast, efficient, friendly
Terry B. on
I had a very good experience picking up and dropping off the trailer.
Robert S. on
The owner operator was nice and helpful
DOUGLAS H. on
Friendly helpful understanding easy to work with I would go back and rent his equipment again